Magical Supervisor Edinburgh, Scotland
Job description
Who We Are:
The Cauldron is a new site based in Edinbrugh, following the success of our New York and London sites; delivering magical experiences in molecular cocktails, professional showmanship and a touch of magic.
Learn more about us here:
https://thecauldron.io/
What We Do:
We deliver a unique and one of a kind experience to customers; providing them with their own wands, robes and tools to make their own potions, we seek to provide a night out like no other for people of all ages.
The Role(s):
We are currently looking for strong and responsible Supervisors to join our team to help support the General Manager/Assistant General Manager as well as overseeing our Front of House staff. You will also need to ensure the smooth operation of the venue as well as strict adherence to our standards of service and delivery of a one of a kind experience.
Experience in the hospitality trade is essential.
Main Duties will include:
Operations
- Maintaining venue operations, the general experience and the atmosphere during service
- Day-to-day runnings and maintenance. Adhering to company regulations and recommended service formats/procedures in order to deliver the high end product our patrons have come to expect from The Cauldron.
- Facilitating the appropriate “magical atmosphere” created by the staff and venue.
Management
- Oversee day-to-day operations
- Working closely with AGM/General Managers and Implementation Consultants to ensure smooth operations
- Communicate effectively policy with staff
- Maintain company standards
- Oversight on all opening and closing procedures
Staff
- Managing staff through their daily service routines
- Knowledge of roles performed within the venue
- Hiring staff when necessary (in conjunction with other senior staff members)
- Ensure that staff adhere to company policies and procedures, taking appropriate disciplinary procedures if/where necessary
- Ensuring staff are clocked in and out and are arriving on time
- Ensuring staff well being
Job Types: Full-time, Permanent
Salary: From £11.00 per hour
Benefits:
- Casual dress
- Company events
- Employee discount
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
