Luxury Sales Consultant Chelmsford, England
Job description
Luxury Sales Consultant
About Hatton Jewellers
Here at Hatton Jewellers, we are a fast-growing luxury e-commerce business looking for a new addition to join our team. You will be joining a sociable team who brings great energy and drive into the workplace and always strive for excellence.
We provide a fast-paced environment where you will become a valued team member providing the highest form of customer service to our clients via in-store appointments, over the phone, emails and live chats.
Successful candidates will be self-motivated, Confident, trustworthy and organised individuals. We are a tight-knit team who works closely together to grow the business by sharing our ideas and findings in what is a fast-paced industry.
The Role
Are you a driven individual who enjoys earning more for your hard work? Are you interested in exploring a new challenge in sales and consultancy while working with high-end gold jewellery? If so, we want to hear from you!
We are looking for a Luxury Sales Consultant to join our enthusiastic and growing team at our new Chelmsford headquarters. We are seeking an enthusiastic individual with a background in sales of goods/services while providing excellent customer service and building rapport. You will have incredible attention to detail and be meticulous in your preparation and execution of sales.
Primary Duties & Responsibilities
The following duties and responsibilities are what will be the core responsibilities of your role but as a well-established and growing luxury item e-commerce retailer, we may require your assistance to support the organisation in multiple areas. The primary duties and responsibilities are as follows:
- Confidently sell luxury jewellery items to our customers in person or help them complete their purchases online.
- Deliver warm and polite service to all of our customers.
- Upsell finance products over phone, SMS, email
- Be able to upsell and add on additional products and services to our customers confidently.
- Support the team by completing office duties such as answering the phone and packaging online orders.
- Demonstrate effective communication through written and verbal communication.
- Be able to follow instructions effectively and precisely without hesitation to ask questions.
Ideal Candidate:
- Experience in Sales (preferred)
- Outstanding Professionalism with a positive attitude
- Able to work efficiently while maintaining a high-quality standard of work
- Good sense of initiative and drive to succeed
- Able to take direction and handle constructive feedback as well as bring your own ideas to the table.
- Proactive, enthusiastic and eager-to-learn approach
- Sense of pride and ownership in your performance and its impact on a company’s success.
- Critical thinker and team player
- Exemplary time management skills
- Great interpersonal and communication skills
- Highly punctual
Job Type:
5 days per week (typically Monday to Saturday, if you work Saturday then you take another day off in the week)
Full-time contract, 6-month probationary period.
What we can offer you
- Private Health Care & Private GP Doctors through our Colleague well-being programme
- 50% Discount on Gym Memberships - Virgin Active, Pure Gym, or Nuffield Health
- Exclusive Discounts with brands such as Apple, Nike, Amazon Prime, Caffe Nero, Vue Cinema and many more.
- Family and friends discount - Enjoy exclusive discounts for you, your friends and your family on all of our products.
- Brand New HQ, Showroom and Office - You will be working in our brand new showroom and office in Chelmsford
- Regular socials - We take our team out for food and drink and have a fun time out, on the house of course!
- Amazing work - be part of our growing team that is transforming the high-end jewellery business by assisting the customer experience to the next level.
Job Type: Full-time
Salary: £22,000.00 + Uncapped Commission
Job Types: Full-time, Permanent
Salary: £22,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Private medical insurance
- Wellness programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Chelmsford: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (preferred)
Work Location: One location
