Luxury Fragrance Specialist (Manchester)

Luxury Fragrance Specialist (Manchester) Manchester, England

Roja Parfums Holdings Ltd
Full Time Manchester, England 25000 GBP ANNUAL Today
Job description

Full-Time, mobile role (Selfridges)

As a Fragrance Specialist you are accountable for promoting the brand to existing and new customers within the stores in which you work; managing client loyalty to assist the stores’ business growth and development. You are also accountable for assisting in sustaining brand image and delivering 5-star customer experience.

Key Responsibilities

  • Ensure you monitor and meet your individual target and key performance indicators each month
  • Assist more senior managers to acquire accurate retail figures for their weekly report
  • Maintain housekeeping and brand visual merchandising standards
  • Ensure excellent customer experience is executed at all times, and handle customer feedback promptly and courteously
  • Assist managers and stock control manager to maintain stock level and integrity
  • Take full direction from managers and respond efficiently and promptly to requests and directions from them
  • Develop a thorough product knowledge and an understanding of the stories behind the brand and brand image
  • Maintain a professional image and attitude as a brand ambassador
  • Develop clienteling and client loyalty
  • Ensure that daily reports and monthly reports are properly completed and submitted on time
  • Adhere to all policy and guidelines given by the company and the stores in which you work
  • Ensure databases and customer profiles are up-to-date and contain accurate and relevant data in respect with GDPR regulations

Salary and On Target Earnings Commission

  • From £25,000 per annum
  • £3221 OTE

Key Skills Required

  • Effectively communicate with team and management
  • Good time keeping
  • Teamwork and co-operations
  • Direct sales skills and clienteling

Benefits Included

  • Uniform Allowance
  • Fragrance Allowance
  • Private Medical Insurance

Job Type: Full-time

Salary: From £25,000.00 per year

Benefits:

  • Company pension
  • Private medical insurance

Schedule:

  • Day shift
  • Weekend availability

Supplemental pay types:

  • Commission pay

Application question(s):

  • This position is full-time only. Are you able to work full-time?

Experience:

  • luxury beauty/fragrance: 1 year (preferred)

Work Location: In person

Luxury Fragrance Specialist (Manchester)
Roja Parfums Holdings Ltd

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