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Job description

Beaverbrook is a carefully curated collection of two luxury hotels. The heart of the brand, Beaverbrook estate, is set amidst 400 acres of countryside in the Surrey Hills and comprises three distinctively designed venues, that make up the hotel, three restaurants and a Health Club & Spa, as well as indoor and outdoor activities, including a home cinema and meeting spaces for all occasions. What binds our hotels together is the Beaverbrook ethos – a warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences. Striving to turn visions into reality, for guests and employees alike, through unique opportunity and emotional hospitality, Beaverbrook offers something truly special within remarkable surroundings.

As our Luggage Porter, you will be the person to help settle any arriving guests to the Estate.

You will be responsible for greeting all guests when they arrive and helping them in any way required to ensure that their check in and subsequent stay at Beaverbrook is as enjoyable as possible.

You will be on hand to tend to their needs and help to look after the overall safety of all our guests.

The successful candidate will be smart, presentable and able to build rapport with people from all walks of life. Strong manual handling skills are essential, and you will overall be an inspiring and naturally positive individual. You will have a charming, hands on approach with a can-do attitude and it is essential that the successful candidate is able to drive.

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• Meals on duty for some positions
• 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
• Employee Assistance Programme with Health Assured
• Pension
• Long Service Awards
• Earn up to £1000 for recommend a friend scheme
• Cycle to work scheme
• Uniforms
• Free parking
• And other local benefits

Across the Estate our team will naturally deliver exceptional customer service to each other and our guests, reflecting our approach to unrivalled hospitality. 

Beaverbrook aims to blend the elegant with the informal achieved through the delivery of its excellent and incredibly friendly team.