Loss Prevention Manager Hemel Hempstead, England
Job description
42 hours per week, 24/7 rolling rota including days, nights and some weekends
Salary starting at £14.63 per hour (Plus 11% London Weighting), plus premiums and competitive bonus
Hemel Hempstead RSC
Let’s Take It On
Next is one of the UK’s biggest and best known retailers on the high-street and most established online. Behind the scenes we are at the cutting edge of Warehousing and Logistics employing over 9000 people across our distribution centres in the UK.
Our success is dependent on the expertise and passion of our teams. The Loss Prevention Teams are responsible for ensuring our staff and visitors are safe in addition to the security of the distribution sites and stock at all times.
We are now looking for a motivated individual to permanently join our Loss Prevention Team full time, to take responsibility for the day to day, 24/7 running of one of our sites.
The role:
The Loss Prevention Manager will work with their team of Officers to keep the site safe and secure at all times as well as reducing loss and damage to our stock. As the Loss Prevention Manager, you will work closely with not only the Senior and Regional LP Managers, but with the wider Transport and Warehouse Management teams to achieve operational success and ensure that compliance is achieved on your site.
Whilst leading your team, driving morale, teamwork and coaching performance will be key to your role. Ensuring targets, both LP and business-wide objectives whilst meeting KPI’s are crucial to the role. To benefit our Loss Prevention operation across our growing Next network, you will share best practice and continuous improvement ideas with other LP Managers, colleagues and also encourage new, innovative ideas from your team.
Within the role of the Loss Prevention Manager, you will use your knowledge and initiative when leading in decision making for your site for the operational team, visitors and LP colleagues for all matters relating to site security. The role can involve sensitive issues, investigations, disciplinaries, to be handled in line with business and HR standards. You will also act as the LP Duty Manager for other sites to cover colleagues, and support remote Officers by providing advice and guidance.
About you:
As a team and customer-focused manager, you will be ambitious in your approach to your role and developing those around you in order to provide the best experience of Next to all staff and to visitors. Your excellent communication skills will assist you in engaging with colleagues and visitors of all levels, whilst benefiting in handling difficult situations calmly and effectively. You will have Loss Prevention experience at supervisory level, demonstrating strong people management and coaching skills.
The successful candidate will be able to organise and prioritise the workload for them and their team. A natural problem-solver, will be able to adapt quickly and calmly to changing situations in a fast-paced distribution environment.
Educated to a minimum level of GCSE or equivalent in Maths and English, you will be PC literate with working knowledge of Microsoft Office and/or Google Suite.
Our sites are 24/7 operations and the candidate must have a flexible approach to their work, in addition to having a full driving licence in order to fulfil LP Duty Manager tasks.
A DBS check is a requirement for this position.
Life at Next
- A competitive salary along with company bonus scheme and contributory pension
- 28 days holiday
- Uniform clothing allowance of £450 per season alongside company issued uniform
- 25% discount on Next, Lipsy, Victoria’s Secret merchandise
- 10% off most partner brands & up to 15% off Branded Beauty
- Up to 70% discount at our staff shops
- Access a 24/7 digital GP and other free health and wellbeing services
- Eligibility to join our Sharesave Scheme
- Onsite canteen
- Free, onsite parking
Job Types: Full-time, Permanent
Salary: From £16.23 per hour
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 12 hour shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)
Work Location: In person
