Job description
To provide and embed a supportive, motivational and compassionate leadership culture across the station based operational teams. This role is a key leadership role in supporting EMAS in continuing our journey and consistently deliver our vision and values. Reporting and accountable to the Head of Operations (HoO) for their station area and responsible for the overall management and leadership of a defined station / group of stations. This will include the line management and supervision of the station-based team which may include clinical staff, station administration, make ready and domestic staff.
The SM is responsible for ensuring their teams maintain compliance with all relevant key quality and workforce requirements. The role will be accountable for a range of key performance indicators for a station / group of stations. The Station Manager (SM) will work autonomously, providing working cover which will ensure continuity of management and providing high quality, visible and accessible leadership. The SM will be accountable for the day to day implementation and monitoring of service delivery for their station(s) in support of the Divisions key performance indicators (across a balanced scorecard), working in conjunction with the wider Divisional leadership and command teams.
The SM will operate flexibly across the defined area of responsibility and they will provide support, guidance and advice to all staff based at or visiting their station(s). The role will provide the named leadership point of contact (within area of responsibility) for all staff related issues and be an interface with local stakeholders and external agencies as required. The SM will liaise closely with the duty Tactical Commander on the provision of direct clinical care to patients. The role will provide ongoing support and post-incident feedback to teams and clinicians after operational and clinical events.
The role will also work in close partnership with their area Senior Clinical Leader (SCL) to ensure that staff supervision, appraisal, education and development requirements are consistently delivered.