Logistics Coordinator - Work From Home Remote
Job description
Paragon Logistics Group is seeking a highly motivated and hardworking Logistics Coordinator to join our 24-hour operation. In this dynamic role, you will be responsible for efficiently planning, routing, and coordinating between customer inquiries and drivers to ensure the highest level of service delivery. You will be required to be always available to take calls and handle any necessary task diversions. We are looking for a candidate who shares our company values of hard work, honesty, and reliability. This position offers a fantastic work-from-home opportunity, providing you with the flexibility to balance your work and personal life. While prior experience is not mandatory, having the right attitude, the ability to work under pressure, and being a logical and organised individual are crucial attributes for success in this role. Join us and embark on a rewarding career with ample room for growth and progression.
Schedule:
- Weekend availability is mandatory, and a rotating schedule will be provided for on-call duties.
- Given our round-the-clock delivery operations, the ideal candidate should be consistently reachable via their phone to assist drivers and client queries.
- Primary working hours are from 12 pm to 7 pm (it is essential to have access to a computer during these hours). Mobile phone availability can suffice for tasks outside of this timeframe when necessary.
Responsibilities:
- Develop efficient transportation plans for contracted routes.
- Coordinate delivery schedules and manage driver assignments.
- Log issues and schedule repairs for the fleet
- Stay updated with transportation regulations and ensure compliance.
- Communicate with customers to understand their transportation requirements.
- Monitor key performance indicators (KPIs) and identify areas for improvement.
- Identify opportunities to optimise transportation processes.
- Maintain accurate records of transportation activities and generate reports.
Requirements:
- Good knowledge of transport and logistics operations
- Basic understanding of Large Goods Vehicles
- Familiarity with working in a fast-paced, time-sensitive environment and ability to work under pressure.
- Organised with good IT skills.
- Excellent organisational and multitasking skills
- Strong analytical and problem-solving abilities
- Knowledge of transportation regulations and compliance requirements
- Ability to work independently and as part of a team.
- Patient and well spoken
Benefits:
- 20 days of annual leave plus 8 bank holidays
- Opportunities for professional development and career growth
- Work from home flexibility
- Training on all our platforms
Compensation:
- Starting at £12.50phr self-employed up to around 30 hours per week for the 3-month probation period.
- Employed position offered after probation period.
Company values: Fast communication, quality service, transparency.
Job Type: Full-time
Salary: £12.50 per hour
Benefits:
- Company pension
- Flexitime
- Referral programme
- Work from home
Schedule:
- Every weekend
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application question(s):
- Why is this job role for you?
- As this is a work-from-home opportunity and we provide 24/7 service to our customers, we require that you are available to be on call throughout the day to promptly address any queries or issues that may arise. Is this suitable for you?
- As driver routes are scheduled between 2-3pm and sent to drivers in the evening, we require that you are available during the evening to send the routes to drivers and provide support in case any issues arise. Are you able to fulfil this requirement?
- What are the core values that guide your decision-making and actions in both personal and professional aspects of your life?
- What experience do you have the transport and logistics industry? (not important if you do not have any)
- How proficient are your organisational skills?
- Can you confirm your availability to work behind a computer desk between the hours of 12pm-7pm?
Work Location: Remote
