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Logistics Vacancy - HYBRID ROLE (following completion of formal sign-off period)

Sector: Supply Chain, Planning, Transport & Freight Forwarding

Job Title: Logistics Coordinator

Company Name: va-Q-tec Ltd

Location: Currently based in Rochester, Kent, ME1 3QX. Moving to new offices in Maidstone, Kent around September/October 2023.

Company Description: va-Q-tec Ltd is specialised in high quality container rentals and services for Pharmaceutical, Healthcare and Biotechnology companies. With increasing partnerships worldwide, va-Q-tec Ltd is becoming one of the leading global pharma cold chain container providers.

Opportunity: We are looking for an individual to join a small, dynamic logistics team based initially in Rochester (do note however, that the office is relocating to Maidstone in October-23). You will work with your colleagues to manage the global inventory of rental assets and use data to make transport plans to move them between our global network stations. We are looking for candidates to support the evolution of the department within our rapidly growing business and for someone with that rare blend of creative thinking and attention to detail.

Roles and responsibilities:

• Identify potential inventory shortages and find strategic solutions to ensure availability.
• Help negotiate cost-effective rates and fixed tariffs.
• Carry out each shipment from booking, processing, monitoring and delivery through to in- voice payment.
• Provide internal stakeholders with regular updates and follow up for time critical shipments which includes, transport and customs delays, proof of delivery, charges, resolutions etc.
• Ensure communication with service providers is kept up-to-date.
• Create, check and approve shipping paperwork.
• Review 3rd party shipping documents for accuracy and approval.
• Send pre-alerts to overseas offices, service partners and customers.
• Ensure export and import customs requirements are met.
• Data handling to support transport planning. www.va-Q-tec.com Page 1* of 3*
• Data handling for reporting and strategic analysis.
• Maintain and enhance customer services by ensuring current and future procedures are fol- lowed and systems used correctly.
• Ensure compliance with company policies, procedures and international trade regulations.
• Familiarise yourself with all services offered by va-Q-tec as well as our products and technical specifications.
• Assist develop and maintain relationships with clients, internal departments and suppliers.
• Identify areas for improvement and streamline processes.
• Drive continuous improvement in logistics processes through lean practices, KPI’s and stand- ardisation.

Additional Responsibilities:

• Maintain standards in line with the requirements of the role and any va-Q-tec Ltd policies and procedures in place.
• Undertake any other duties and responsibilities as may be determined from time to time.
• Work any additional hours as the requirements of the job demand, subject to prior negotia- tion.
• Comply with equal opportunities legislation and be pro-active in challenging prejudice, dis- crimination and stereotyping.
• Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Required experience:

• Experience in multimodal transport planning and operations (air, sea in particular and road).
• Good knowledge of international supply chain and logistics.
• Data handling and reporting.
• Understanding general customs processes and requirements.
• Proficient in Microsoft Office suite (Excel, Powerpoint, Word).

Essential skills:

• High accuracy and attention to detail.
• Proactive thinking and can-do attitude
• Ability to work in a fast-paced, team environment.
• Possession of strong organisational skills and the ability to multi-task.
• Ability to work independently and resolve practical problems in a flexible way.
• Excellent interpersonal and communication skills both written and verbal.
• Demonstrate efficient risk assessment, problem analysis and problem resolution capabilities.
• Understand the concept of customer care and how to identify the root cause of problems and communicate issues with tact and diplomacy.
• Reliable, positive and professional.
• Good team player.
• Exceptional customer service skills.
• Flexibility to adapt to the needs of the business. www.va-Q-tec.com Page 2* of 3*
• A keen and enthusiastic nature.

Desirable skils:

• The ideal candidiate can be flexible in working hours to support a global business operating across multiple time zones and will be keen to develop a wide range of skills and experience in a high service logistics sector.
• Experience in working with Power BI.

Salary: £35,000.00 to £40,000.00 depending upons skills and experience.

Hours: 40 hours per week, Monday to Friday.

Employee Benefits:

• 25 days holiday, in addition to bank/public holidays.
• a day off for your birthday (or an alternative day where you do not celebrate birthdays for religious reasons).
• company events.
• paid sick leave.
• cycle to work scheme.
• eye test scheme.
• employee assistance programme.
• private healthcare.

Term: Permanent role – immediate start desired.

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Application question(s):

• The location of our premises will be moving to Unit B2, Loc8, Ashford Road, Maidstone, ME17 1XG around September/October 2023. Please confirm you understand this before submitting your application.

Work Location: In person