Job description
Employment Status: Part-Time
Reports to: Director of IT
Start date: Immediate
Location: Candidates will work from home for the majority of the time but will need to be located in Chicago, Illinois
Anticipated compensation: Starting at $21.78/hr. - $24.57/hr., commensurate with experience
Who We Are
Saga Education is a national leader in high-impact, in-school tutoring. We leverage the power of human capital and technology to accelerate student outcomes and create more equitable learning for students.
Since our founding in 2014, we have reached more than 30,000 students and counting. With our proven-to-work tutoring model and focus on relationship building, we have been able to reach students who need it most and support families, educators, and districts through our services. Whether that be through our work in providing direct solutions, building cutting edge products, or advocating for impact, our vision to make education equitable for all students is realized daily.
For more information about Saga Education's mission, vision, and services, please visit us at www.sagaeducation.org.
What We Do
Inside each student lives a story waiting to unfold. We know every student is capable of shaping a story of success—in school, and in life. But not every student has had a fair chance to see it. Saga Education envisions a world where students–especially Black and Latinx students–have equitable access to economic and social mobility. To achieve this, Saga seeks to establish high-impact, in-school-day math tutoring as an integrated part of a student's education, as a proven response to accelerating educational equity.
Our research shows our program works–not only to raise math scores but to foster the confidence and sense of belonging that underpin all academic success. As a trusted leader in building powerful tutoring programs, Saga provides the resources and tools to enable all districts to take advantage of our expertise. Saga has the evidence and experience to know what works.
What You'll Do
Reporting to the Director of IT, the IT Coordinator is responsible for managing the logistics of our devices and peripherals. We support hundreds of team members working out of schools or their homes in addition to supplying devices for students to utilize during their tutoring sessions. The successful candidate will work closely with our team members and our logistics partners (who manage device storage, shipping, and receiving) to ensure all team members receive the technology needed to perform their job. This will involve communication with various organizations, attention to detail, tracking, follow-ups, and other IT ticket management. Saga Education is at the forefront of education reform and innovation, and we are investing heavily into technology and products to accelerate this vision. The IT Coordinator will work collaboratively across departments to ensure all IT needs are met.
- You will handle coordinating all logistics for device shipments and receipts
- You will coordinate and follow up with our logistics vendors and team members to ensure devices are properly sent, received, tracked, and accounted for
- You will prioritize and handle support tickets
- You will visit schools in Chicago, IL, to assist with shipping and receiving devices
- You will manage communication with vendors and team members
- You will maintain records and create reports on the location, status, and condition of IT assets
- You will create and update documentation for processes and procedures
- You will work closely with the Director of IT on various administrative tasks (ex: coordinating IT team site visits, sending surveys, data reports, expense reports, etc.)
What We'll Use To Measure Success
- Mission Alignment - You acknowledge social injustice in education and have a desire to grow
- Communicates Effectively - You deliver clear, multi-mode communication to various audience
- Nimble Learning - You use both successes and failures to actively learn new lesson
- Action Oriented - You take on new opportunities and have a solutions-oriented approach
What You Bring
- You have exceptional attention to detail
- You have strong written and verbal communication skills
- You have experience with data entry (IT asset management or Google Sheets, for example)
- You are computer savvy and enjoy problem-solving and critical thinking
What We'll Provide
Saga Education offers competitive compensation and part-time benefits including 7 days of PTO, a paid Winter Wellness Break, opt-in 401k with discretionary match, and company provided technology. Saga Education also provides access to our Saga 360 Wellness Program, DEIB events and initiatives, a comprehensive Employee Assistance Program and a remote and flexible work schedule when applicable.
Saga Education provides equal employment opportunities to all employees and applicants.
To remain at the cutting edge of educational innovation and impact, we celebrate and leverage our diversity in all of its intersectional identities and nurture a sense of belonging at all levels of the organization. We welcome ideas and perspectives from all employees to fulfill the full promise of our mission. Our diversity is our strength. We encourage people of all racial, ethnic, and socioeconomic backgrounds to apply for this and all available roles.
Thank you for applying to Saga Education.
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