Logistics and Operations Manager London, England
Job description
Logistics & Operations Manager (with Maternity Cover)
LEMA UK is the UK subsidiary of one of the leading Italian furniture Companies working in the luxury contract market.
We are looking for an experienced site manager to join the exciting contract department. The Contract Division is delivering furniture and joinery packages to a range of high-end residential projects primarily for blue chip companies and developers within the London area .The successful candidate will be responsible for all the logistic & after sale activities. This role also includes the temporary cover of the operations manager role for our Home Division.
This is on a temporary basis to provide maternity cover. Duties will include managing the deliveries, logistics and coordinating with the factory in Italy and warehouse in the UK on behalf of the Home Team.
RESPONSIBILITIES
LOGISTICS
Managing the international deliveries from EU Suppliers to UK warehouse, including the relevant documentation (Packing List, checklist, Custom Clearance etc.)
Managing deliveries from UK warehouse to sites, including organizing loading & offloading at site.
Carrying out warehouse inspections to check the correct receipt of the goods at depot, overseeing material quality control and making sure it is at the correct standard.
Produce unloading reports
Produce the logistic documentation for the warehouse & site.
Update Logistic Trackers including warehouse stock lists.
Identify potential logistics suppliers
Checking the transport & warehouse rates applied from logistics suppliers.
Manage any problems that may occur on deliveries.
Produce Logistics quotes for the estimating department.
Liaising with the client on site, the installation companies and the project management department.
Reporting directly to the Head of Operations.
AFTER SALES
Carry out site check visits in order to assess the issues occurred on site
Discuss & arrange with clients remedial works
Order replacement material from suppliers
Coordinate the site operatives to carry out the customer care activities
Produce sign off document for the remedial works
SKILLS
Experience in a similar role of at least 2 years.
Being assertive & organised.
Strong communication skills.
Good customer service skills.
Being able to work with a team.
Proficient in Excel, Word, MS Office & Outlook
Being able to produce detailed and accurate reports.
Fluent in Italian will be an advantage but not essential.
Job Type: Full-time
Salary: £38,000.00-£48,000.00 per year
Benefits:
- Casual dress
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 2 years (preferred)
Work Location: In person
