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Local Service Manager Tier 2– Physical Disabilities

Avalon Court, Ipswich

£37,076 - £39,028

37.5 hours per week

Are you a compassionate person with a drive to succeed and a passion for empowering people? Would you like to work within a forward thinking team to maximise people’s independence? Do you want to make a difference to people’s lives every day.

If this sounds like you then we may have your perfect opportunity!

Located on the Ipswich waterfront, Avalon Court has 14 self-contained apartments for adults with a physical or learning disability.

As a Local Service Manager, you will lead and work alongside our dedicated Care and Support team, to ensure the highest standards of care and support are achieved. We are looking for an efficient, productive and compassionate Local Service Manager with a drive to succeed and a passion for empowering people. You will be responsible for the leadership and management of a team which consists of a Deputy Local Service Manager, Senior Care and Support Assistants and a Care and Support team of just over 30 employees. This will include training, supervisions, team meetings, absence management, grievances and disciplinaries. You will also possess a sound knowledge of CQC regulations.

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary have their own Learning and Development Academy, who provide a wide range of training courses, including development of management and leadership skills.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers and all staff have access to an Employee Support Service for wellbeing and legal advice.

Read more about Avalon Court here

The role of Local Service Manager will include:

• Innovative problem solving
• Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks
• Promoting best practice to ensure quality services are carried out by staff
• Ensuring effective support systems are in place and that we operate in a fully compliant way
• To ensure the continued viability of the business through setting and monitoring yearly budgets
• A good understanding of health and safety
• Developing and maintaining relationships with clients and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners

Skills and experiences:

• Proven management or supervisory experience gained within a social care environment is essential
• Hard working with a hands-on approach to help achieve supportive outcomes
• Experience working with vulnerable adults, people with learning and physical disabilities
• Prior knowledge of support planning, risk assessment and safeguarding
• Previous experience working under challenging circumstances, with an ability to stay calm and constructive
• Good written and strong communication skills
• Confident user of IT systems
• NVQ5 Health & Social Care, or willing to work towards

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a value focused organisation who are looking for like minded people to maximise the independence of people we are supporting. Our clear workplace values and behaviours allow the best outcomes to be achieved across the country. Our shared values mean that we can take real pride in what we do.

• Quality - we are always striving for continuous improvement and to increase opportunities for innovative practices.
• Integrity – we ensure that we do the right thing, even if it’s not the easiest thing
• Inclusion– we value differences, treat everyone as an individual and ensure fairness for all.
• Sustainability – we ensure that we mold and adjust to current needs so that our services remain viable and are here for the future
• Ambition – we invest in our teams and services where continuous personal development is embraced, with a clear focus on succession planning and career progression opportunities.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

• A pension scheme with employer contributions from Sanctuary
• At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Health and well-being plans
• A variety of online discounts and rewards from major retailers
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

• £37,076 per annum (rising to £39,028 after 12 months, subject to satisfactory performance)

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

Closing Date: 27 February 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.