loan officer Nottingham, England
Job description
Administration Officer – Job Advert
£20,000 per annum
Full time- Permanent 37.5 hours a week
Location: Self Help UK office, Nottingham/Hybrid
Above Statutory Annual Holiday Allowance
Are you ready for an exhilarating opportunity to make a significant and positive impact on Deaf people's lives?
Join our dynamic team as an Administration Officer and play a pivotal role in providing crucial support and assistance to clients referred to our life-changing cancer project. Get ready to embark on a rewarding journey where you will ensure a seamless experience for clients, guiding them from referral to the appropriate team, all while keeping our operations running smoothly with your exceptional administrative skills. Minimum requirement of BSL Level 3 or equivalent experiences.
In this vital position, you will have the power to create a lasting first impression of our revolutionary Deaf cancer support pilot, while showcasing your compassion and empathy to individuals seeking support. From handling data input to creating spreadsheets, managing mail outs, and overseeing the email inbox, you'll be the driving force behind our administrative excellence, ensuring no detail is overlooked. Additionally, you'll provide invaluable support for events and fulfil various general administrative requirements.
Your impactful contributions will include:
- Accepting referrals and accurately inputting data into our state-of-the-art CRM (Customer Relationship Management) system from multiple channels.
- Creating and maintaining client profiles on the CRM system, ensuring comprehensive and up-to-date information.
- Adhering to strict safeguarding policies and procedures to ensure the utmost care when handling referrals.
- Responding promptly to project-related inquiries, offering unwavering administrative support to both clients and dedicated volunteers.
- Maintaining the CRM system meticulously, guaranteeing that client and volunteer information is accurate and reliable.
- Creating and managing dynamic Excel spreadsheets, allowing for seamless data management.
- Collating essential information from the CRM system for insightful reporting and forwarding it to SORD at Manchester University.
- Skilfully handling incoming and outgoing mail, effortlessly juggling ad hoc administrative tasks as they arise.
- Assisting in organising rooms for staff meetings and community events, making every occasion memorable.
If you possess a passion for providing exceptional administrative support, along with the required skills and experience, and if you're truly enthusiastic about making a transformative impact, we would be thrilled to receive your application. Take the first step towards this exhilarating journey by applying now to become our esteemed Administration Officer.
Visit our website at https://www.selfhelp.org.uk/recruitment, and don't forget to email us your impressive CV and a captivating cover letter to [email protected]. A detailed job description is available upon request by emailing [email protected]
We firmly believe in the power of diversity and actively encourage applicants from all backgrounds to apply.
The closing date for applications is August 21st, 2023, 5pm. We also welcome informal discussions about the role before the interview, so don't hesitate to reach out to Niki Johnson at 07946685086 (WhatsApp/ SMS only) for further information.
Job Types: Full-time, Permanent
Salary: £20,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay
- Transport links
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- No weekends
Ability to commute/relocate:
- NG51AP: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 1 year (required)
Language:
- Proficiency in (British Sign Language) BSL Level 3 (required)
Work Location: In person
Application deadline: 21/08/2023
Reference ID: Administration Officer - Self Help UK
Expected start date: 02/10/2023
