Lloyds Bank - Customer Service Assistant - Leeds, Briggate Leeds, England
Lloyds Banking Group
Full Time
Leeds, England
19292 - 19330 GBP ANNUAL Today
Job description
End Date
Sunday 12 February 2023
Salary Range
£19,292 - £19,330Agile Working Options
Job Description Summary
A full time branch based opportunity working 35 hours per week
Job Description
This role is based in Leeds covering our friendly Leeds City branch along with our other branches, Crossgates, Hunslet, Armley and Harhills. Base location can be discussed at interview stage. This role is 35 hours per week including Saturdays.
Lloyds Banking Group is the UKs largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers to please. And with an employee benefits package you can tailor to suit your lifestyle, a customer service role in Lloyds Bank brings many exciting rewards…
We'll give you an initial cash package of £20,063 which will increase to £22,048 on 1st April 2023, as well as the following benefits:
- Various share schemes (including free shares)
- A generous pension contribution starting at 9% (rising to 15%) which comes with life cover up to 8% of salary.
- Further discounts available on the weekly food shop, travel, and electronics/mobile throughout PerksAtWork scheme.
We also have a number of free health and well-being offerings as well as generous maternity/paternity/adoption leave policies. So you can be sure we are investing in your future.
So, about the role
Our colleagues are passionate about making a difference to customers, businesses, and communities.
Joint hem and you’ll get the opportunity to earn, learn and develop within an inclusive organisation with genuine values.
But we are also given by a clear purpose: Help Britain Recover
You could be greeting our customers at the welcome desk, helping them at the counter or working on another branch task and youll learn to make the most of your best talent- helping people- using our latest in- branch technologies and digital services.
We just need you to demonstrate the following qualities:
- Honest and genuine, caring about helping people with their finances (no previous banking experience required)
- The ability to quickly build relationships to give customers a fantastic experience
- Acting with care and integrity- taking time to resolve queries and giving our customers confidence in the service you’re providing
- A genuine teammate- collaborating closely with branch colleagues to ensure your customers needs are met
- The flexibility to work in branches across the pool and Saturdays when needed
What else will we provide?
From day 1 we will provide all the training and support you’ll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group- there’s a wealth of opportunities. Together we make it possible.
We are really passionate about the diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And just let us know if you need any reasonable adjustments made to our recruitment process, and we will try to accommodate them.
So if you enjoy helping people and a full time role with us appeals, then get in touch and apply today, we would love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
