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Job description

We require a couple, friends or individuals willing to share a bedroom to join the team as Maintenance Manager and Housekeeper or GA at our boutique Hell Bay Hotel, taking charge of the upkeep and presentation of our hotel & grounds on the beautiful island of Bryher, Isles of Scilly, UK.

Department: Hell Bay Hotel
Reporting to: Hotel General Manager/Housekeeping Manager
Salary: Competitive + Accommodation
Hours: Full Time + On Call
Contract Length: Seasonal or Permanent available (starting Winter 2022/23)

Maintenance Manager:

Duties Include:

• Taking charge of prioritising and actioning all hotel maintenance requirements
• Ensuring high stardands of functionality, efficiency and safety throughout the property
• Completing regular maintenance on sewage systems
• Managing a small team of Maintenance Assistants and a Porter to ensure efficient running of the department
• Responsibility for ordering equipment and materials required, arranging and coordinating quotes from suppliers
• General gardening and ensuring all outdoor areas are well-maintained
• Liaising with our wider Services/Maintenance team on Tresco for major repairs/maintenance schedules
• Meeting the freight boat and transporting deliveries to the hotel
• Assisting the Porter with driving guests and luggage to and from the quay as required
• Meeting and Greeting guests from the boat upon arrival

Our Ideal Candidate:

• Experience in a similar role is essential, along with any qualification or exposure to: electrics, plumbing, fire safety, carpentry, swimming pool & plant room management.
• A hands-on, can-do person with an eye for detail
• Able to prioritise conflicting demands and allocate budget accordingly
• Driving licence is essential, and previous tractor and fork-lift experience desirable
• Welcoming and helpful with friendly customer service
• Able to quickly pick up new skills in a new environment
• Proactive, self-motivated and able to work well both individually and as part of a larger team
• Good communication and people management skills
• Willing to work weekends and be on call at least one evening per week

Housekeeper:

Duties Include:

• Cleaning guest accommodation to a very high standard
• Cleaning bar, restaurant and other hotel communal areas
• Performing inventory checks so that rooms are ready and fully equipped for the next guests
• Checking hotel for any maintenance or decoration issues and reporting these to the maintenance team

Our Ideal Candidate:

• A perfectionist with a keen eye for detail
• Experienced in or have good knowledge of housekeeping
• Good at working efficiently as part of a team
• Willing to undergo any training provided to assist in the role
• Well presented and maintain smart appearance (uniform is provided)
• Consistently hard working, flexible and enthusiastic

Working and Living Here:

We offer excellent rates of pay, provide all staff with accommodation and pay for your travel from Penzance at the beginning and end of your contract period. All of our staff are paid at National Living Wage or above, and many positions offer gratuities and the option of paid overtime. We know a good team member when we see them, and there are regular opportunities for progression within our business.

Tresco and Bryher have small and welcoming communities and share a small school, located on Tresco.

Besides getting to work on a beautiful island with the beach on your doorstep, you’ll also receive extensive benefits. These include 20% discount in our shop and restaurants, complimentary boat tickets and free use of camping equipment to explore the islands, and preferential rates in our holiday accommodation so friends and family can come and visit.

Job Types: Full-time, Permanent

Salary: £12.00-£15.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Free or subsidised travel
• Relocation assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Isles of Scilly, Cornwall: reliably commute or plan to relocate before starting work (required)

Experience:

• Maintenance: 1 year (preferred)

Work Location: One location