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Library Services Assistant

Fixed Term Contract

Grade 2 - £20,812 - £22,777

Library Assistant: 12 month full time contract, working 36.5hrs per week
Grade 2 - £20,812 - £22,777; starting salary is £20,812

• Working week includes Saturday working, with a mid-week day off
• One late night per week finishing at 7.15pm – either Monday or Tuesday

You will be working in the Business & Reception team at the Library of Birmingham, which includes two service areas: Business, Employment & Learning and Reception, Tourist Information and the Library Shop. You will be supporting children, young people, families and adults in their use of both library services plus visitors to the City who are looking for information on visitor attractions.

This is an exciting opportunity to work within a team delivering a first class, customer focussed service in a busy and demanding library environment. The Business, Employment & Learning work includes taking part in supporting customers with business databases, Job Library resources, promoting Business & Intellectual Property, signposting to careers services, voluntary organisations.

Work on Reception, Tourist Information & the Library Shop involves acting as the first point of contact to other library areas, signposting to specific library collections and resources, external agencies and organisations, highlighting and promoting Birmingham and the Library as a destination point, highlighting tourist attractions and points of interest, cash handling and stock promotion with the Library Shop. Training will be provided for all aspects.

This role will support the Manager and Team in delivering a wide range of library services to the public including: delivery of the Library of Birmingham Enquiry Line and supporting customers to access other floors and services within the Library of Birmingham. You will be involved in the day to day running of the service and have duties which will include working with collections, stock management and maintenance; assisting with colleagues with other promotional activities and workshops for those looking to start a business; and in producing printed resources & displays.

You must be able to work alternate Saturdays (day off for this midweek) and be able to work a late night up to 7:15pm.

For informal enquires please contact Yvonne Barker via email [email protected]

Closing date 26th February 2023 at 23.59

“Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information”

For any informal enquires please contact: Yvonne Barker Email: [email protected]

Ref: 813

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Please upload a Supporting Statement via the attachments on to your application. This is required, you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification; please note that we do not accept CVs.

Job Description

Person Specification