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• Employer: Wirral Metropolitan Borough Council
• Salary: £21,968 to £22,369 (pending pay award 2023) pro rota for 18 hour contracts
• Location: Wirral
• Contract: Permanent
• Working Pattern: Evenings/Flexible Hours/Full Time/Part Time/Weekends
• Hours: 18 & 36 hours per week.
• DBS Check: No
• Closing Date: 11/06/2023 at 23:59
• Reference: NS/23/241896

There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.

Libraries are more than collection of books; they are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Wirral Libraries exist to help people to live better lives for longer.

We are looking to appoint several enthusiastic Library Information Assistants, who are passionate about reading, library services and their communities. You must be customer focused, a keen team player, have excellent digital skills, with the ability to provide exceptional customer service and be capable of dealing positively with change and willing to embrace innovative ways of working.

You will help to deliver and support a programme of activities and library events, proactively helping people of all ages and from all backgrounds. You will support the provision of information and advice on council and partner services, as the first point of contact you will help provide better outcomes for our residents.

Flexibility is key as one moment you may be helping customers to log-on to the library WI-FI, then help download an eBook, or lead events such as Baby Rhyme Time session for parents and babies in a creative way. The variety of our work means that no two days are the same, therefore using your initiative and working without supervision is essential. We get huge job satisfaction from helping everyone that comes through our doors, and you could too!

Please note this is a physically active role and will include carrying books, pushing trolleys, lifting boxes and being on your feet for long periods of time.

Successful applicants will need to work flexibly across our network of library sites within the Borough.

All posts will include working one evening per week until 7pm with Part-time staff working 1 in 4 Saturdays and full-time staff working 2 in 4 Saturdays. (There are a variety of different working patterns to meet the service needs, specific work patterns to be discussed at interview).

A Day in the Life of a Library Information Assistant

If you're interested in joining our Wirral-wide library team, call in to one of our open days and see what a day working in a library looks like, where you will have the opportunity meet Librarians, Staff and Team Leaders, ask any questions and gain an insight into a day in the life of a Library information assistant! (There is no requirement to attend in order to apply for the role)

• Birkenhead Central Library, Borough Road, Birkenhead, Wirral, CH41 2XB on
  Friday 2nd June and Tuesday 6th June 2023, between the hours of 10-12pm and 2.15-4.15pm (and 5.30-6.30 on the Tuesday only)

There are a number of positions available for both 18 and 36 hour per week, permanent contracts.

If you require further information about these roles, please contact via email at [email protected]

An assessment session will be held week commencing 26th June for shortlisted candidates.

Those successful at this stage will then be interviewed week commencing 3rd July.

Working at Wirral

You’ll also want to know what it’s like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.

We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact [email protected]

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.