LIBRARY ASSISTANT X2 High Wycombe, England
Buckinghamshire New University
Full Time
High Wycombe, England
21761 - 23662 GBP ANNUAL Today
Job description
Location
High Wycombe
Contract Type
Permanent
Salary Range
£21,761 - £23,662
Hours per week
37
Closing Date
30/05/2023
Ref No
1269
Full Time/ Part Time (18.5) available - Permanent - High Wycombe
Salary - £21,761 - £23,662
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues.
BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as we invest significantly in estate developments and welcome Jay Blades MBE as our inaugural Chancellor.
This is an exciting opportunity to join the Directorate for Student Success as part of the Library and Learning Resources. We are looking for a reliable, customer focused person to join our growing Library and Learning Resources team. The job holder will contribute to the delivery of an excellent customer experience and undertake a variety of duties to support the work of all teams in the university library. You must have excellent communication and interpersonal skills and be eager to support students and staff in a busy university library. While based predominantly at the High Wycombe campus, the post holder will be expected to work 1-2 days per week at our Uxbridge campus.
What we offer:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
For further information about this role please contact Rachel Scott Halls at [email protected].
All applications are to be made in full and online. Please also state if you are looking for full time or part time.
Buckinghamshire New University is proud to have a diverse community and a strong track record of inclusion. Our aim is to continue to build an environment where everyone thrives and can be themselves. We therefore ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date: 30 May 2023
Interview Date: W/C 19 or 26 June 2023
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
At Buckinghamshire New University equality of opportunity and diversity is at the heart of all we do and fully integrated into our values. Our aim is to create an inclusive environment where everyone thrives and feels a sense of belonging. We are committed to diversity and welcome applications from different backgrounds and experiences.
Buckinghamshire New University is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.
The University is also committed to achieving the Race Equality Charter.
JOB DESCRIPTION
Job Title: Library Assistant
Faculty/Directorate: Student Success
Grade: C
Location: High Wycombe
Hours: 37 / 18.5 (for the part time role the post holder will be expected to work 4 hours a week on Saturdays during term time. The remaining hours will be worked during the working week.)
Responsible to: Customer Services Team Leader
Responsible for: n/a
Job Purpose:
This is an exciting opportunity to join the Directorate for Student Success as part of the Library and Learning Resources. We are looking for a reliable, customer focused person to join our growing Library and Learning Resources team. The job holder will contribute to the delivery of an excellent customer experience and undertake a variety of duties to support the work of all teams in the university library. You must have excellent communication and interpersonal skills and be eager to support students and staff in a busy university library. While based predominantly at the High Wycombe campus, the post holder will be expected to work 1-2 days per week at our Uxbridge campus.
Main Duties & Responsibilities of the role:
- Staff the library help desk to provide support for students and staff including; using the library management system to issue and return books, and finding physical and virtual resources using the library catalogue.
- Assist users with both the self-service machines and the MFDs (printers).
- Provide remote support to students and staff through phone and email enquiries.
- Shelving returned library books using the Dewey Decimal System, and shelf tidying to ensure correct ordering is maintained.
- Process new books and other library materials, and repairing existing stock.
- Process external visitor requests, and SCONUL applications from our students.
- Maintain the tidy appearance of the library.
- Support the Academic Liaison team by checking and processing reading lists.
- Comply with the Data Protection Act 2018 and GDPR; Health and Safety; and Equality and Diversity requirements and legislation in all working practices.
- Such other duties temporarily or on a continuing basis, as may reasonably be required.
PERSON SPECIFICATION
E – Essential D = Desirable A = Application T = Test I = Interview
Education, Qualifications & Training
E / D
Means of Testing
Educated to A level standard or equivalent
E
A
Interested in a career in the higher education sector or library service
E
A/I
Knowledge & Experience
E / D
Experience of working independently and as part of a team
E
A/I
Knowledge of Microsoft packages, including Outlook, Word, Excel and Publisher
E
A/I/T
Awareness of the key issues affecting higher education or library services
D
I
Methodical approach to work and attention to detail
E
A/T
Experience working in a customer facing role
D
A/I
Skills
E / D
Able to manage own workload and prioritise effectively to deliver to timescales in a challenging and fast paced work environment
E
A/I
Able to build effective working relationships and work in team
E
A/I
Excellent verbal and written communication skills and an ability to communicate effectively with a wide range of individual
E
A/I/T
Willingness to learn new skills
E
A/I
Special Requirements
E / D
Positive, upbeat approach to assisting others
E
I
Willingness to be flexible in relation to core working hours, able to work at least one evening per week.
E
I
Willingness to travel to different campuses, able to work at least one day per week at Uxbridge campus.
E
I
BUCKS BEHAVIOURAL FRAMEWORK (Top 3 key behavioural categories most applicable to the role)
Delivering excellent service
Managing self and personal skills
Embracing change
