Library Assistant London, England
Job description
Job description
Contract terms
Starting salary: SC3 (£24,804 – £25,212 Pro-Rata)
Work Location: Coombes Croft Library, 4 High Rd, London N17 8AG/ Wood Green Library 187-197A High Rd, London N22 6XD (Site Based Only)
Hours per week: 7 per week
Contract type: Permanent
Closing date: Sunday, 27th August 2023 at 23:59
About Haringey
About us Haringey Council is one of 32 in London. Haringey is an extremely diverse borough, and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth. We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.
About the role
Experience growth in our inviting environment; the positions of Library Assistant are situated throughout our service, dedicated to delivering top-notch information in areas like health, recreation, local affairs, and community council details. As a library assistant you will have a variety of responsibilities such as, overseeing the day-to-day implementation of library services, upholding an exceptional standard of customer service and aiding customers with inquiries related to library programs, available resources, and other relevant services. Dispensing precise, high-calibre information to contribute to the well-being of customers in terms of health and economics. Nurturing informal education and fostering reading growth by advocating for library resources, guiding individuals toward suitable information sources, and providing guidance on essential IT skills for both adults and children.
About you
We seek individuals who are proactive and prioritise customer satisfaction, showcasing both independent initiative and seamless teamwork. Your demeanour should exude enthusiasm, approachability, and positivity, coupled with a genuine display of empathy and discretion. Vital qualifications include prior experience and/or a grasp of delivering service with an unwavering focus on exceptional customer care, adeptness in written and verbal communication, a willingness to share and demonstrate IT skills, as well as a notable proficiency in both numerical and literary realms. To gain a comprehensive understanding of the role’s responsibilities and the desired qualities, please refer to the attached job description.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes annual leave entitlement, bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
