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Library Assistant

Ferndown Library

Part Time, £15,468 - £16,035 per annum

27.50 hours per week

Fixed Term until 31st December 2023

You will be part of a team who are passionate about working in the heart of the community, providing universal access to information, knowledge, learning and literacy.
This role will provide an opportunity to make a difference by inspiring and empowering your local community providing access to books and digital resources for information and pleasure, enabling people to enjoy cultural events, acquire lifelong learning skills, improve their health and wellbeing and combat social isolation.
The library service is forward thinking, ensuring libraries remain a valued resource, finding new ways to share ideas, knowledge and culture and to connect people across all backgrounds and generations.
We have an inclusive team culture, where opinions are valued. The library teams across Dorset hold a wealth of experience, sharing knowledge, skills, and perspectives to continuously develop and support each other.

There will be opportunities for you to develop your skills, and to learn new ones. We prioritise learning, development, and wellbeing across the workforce.

You will be delivering excellent customer service through greeting customers; making them feel welcome and meeting the requirements of the individual and the local community.
You will use your creativity to create eye-catching and vibrant stock presentation displays.
You will promote and run a range of activities and events for our diverse customer groups, including Rhyme Times and Story Times.
You will use your digital skills to help customers access digital library services and personal online services on library computers or customers’ own devices.

Using good verbal and written communication skills, you’ll provide excellent customer service when resolving and responding to a variety of enquiries.
You will be able to demonstrate a passion about reading and an ability to help customers access information.
You will be a confident user of digital resources including apps and demonstrate an ability to resolve digital queries.

For the working times and more information please see the Context Statement which is attached, and the Job Description/ Person Specification. If you would like further information, please contact the Library Manager, Carol Freeman, at [email protected] or on 01202 874542.

Working at Dorset Council

This is a unique opportunity to join a brand new council in Dorset – home to the spectacular Jurassic Coast and thriving market towns and villages with a strong sense of community and identity.

On 1 April 2019, five district and borough councils and the county council were replaced by the new Dorset Council which will deliver more efficient, accessible and modern public services.

You will have the opportunity to build your career in a modern, flexible and inclusive organisation, and this is an exciting time to join – at the start of our journey together.

NB: You will be unable to view the job description and person specification forms after this vacancy has closed. We cannot accept CVs in place of an application form as we require the same range of information from all our candidates.

Dorset Council is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.