Library and Information Assistant - Swindon Libraries and Information Service Swindon, Wiltshire, South West England, England
Job description
The Library and Information Assistants (LIA) role is challenging and varied. LIAs are responsible for providing frontline services to customers, local residents and visitors at libraries across Swindon. This includes helping customers to access physical and online information, supporting customers in their use of IT, encouraging reading and promoting events.
Your next role
LIAs deliver children’s activities e.g. story times and class visits as well as supporting other library promotional events. They also support volunteers and volunteer activities.
LIAs are responsible for providing tourist information to visitors and residents, including booking events and travel tickets for customers and promoting and selling merchandise.
LIAs may be asked to work at any branch across the Swindon Library network.
Successful candidates will need excellent communication and IT skills as well as good levels of literacy and numeracy. An awareness of the services the library provides and an interest in books and lifelong learning is desirable.
LIA Post 1 21.875 hours per week across two weeks
(Week 1: 24.75 hours; Week 2: 19.0 hours)
Week 1:
Monday 10:00am – 5:30pm (7.0 hours) - Central Library
Tuesday 10:00am – 5:30pm (7.0 hours) - Central Library
Wednesday 11:45am – 5.00pm (5.25 hours) – West Swindon Library
Saturday 10:00am – 4:00pm (5.5) – Central Library
Week 2:
Monday 9:45am-5:00pm (6.75 hours) – West Swindon Library
Tuesday 10:00am – 5:30pm (7.0 hours) - Central Library
Wednesday 11:45am – 5.00pm (5.25 hours) – West Swindon Library
LIA Post 2 18.25 hours per week across two weeks
(Week 1: 14.0 hours; Week 2: 22.5 hours)
Week 1:
Monday 10:00am – 4:00pm (6.0 hours) - Highworth Library
Tuesday 1:00pm – 5:00pm (4.0 hours) - Highworth Library
Friday 10:00am – 2.00pm (4.0 hours) – Central Swindon Library
Week 2:
Monday 9:45am-5:00pm (6.0 hours) – West Swindon Library
Tuesday 1:00pm – 5:00pm (4.0 hours) - Highworth Library
Friday 10:00am – 5.30pm (7.0 hours) – Central Swindon Library
Saturday 10:00am – 4:00pm (5.5) – Central Library
LIA Post 3 5.5 hours per week
Every Saturday 10:00am – 4:00pm (5.5 hours) – Central Library
LIA Post 4 6.25 hours per week across two weeks
(Week 1: 8.5 hours; Week 2: 4.0 hours)
Week 1:
Saturday 9:45am – 2:00pm (4.25 hours) – North Swindon Library
Sunday 11:00am – 3:00pm (4.25 hours)- North Swindon Library
Week 2:
Saturday 10:00am – 2:00pm (4.0 hours) – North Swindon Library
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.
Your next package
Please see our Rewards and Benefits offer for more details.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.
Your next steps
Read the role profile and application guidance before selecting the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.
Please ensure you read both the role profile and the application guidance before completing your supporting statement. Please indicate in your statement which post/s you would like to be considered for.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
If you are experiencing technical issues submitting your application please email [email protected]
