Library and Information Assistant

Library and Information Assistant Swindon, Wiltshire, South West England, England

Swindon Borough Council
Full Time Swindon, Wiltshire, South West England, England 23620 GBP ANNUAL Today
Job description

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

The Library and Information Assistants (LIA) role is challenging and varied. LIAs are responsible for providing frontline services to customers, local residents and visitors at libraries across Swindon. This includes helping customers to access physical and online information, supporting customers in their use of IT, encouraging reading and promoting events.

LIAs deliver children’s activities e.g. story times and class visits as well as supporting other library promotional events. They also support volunteers and volunteer activities.

LIAs are responsible for providing tourist information to visitors and residents, including booking events and travel tickets for customers and promoting and selling merchandise.

LIAs may be asked to work at any branch across the Swindon Library network.

Successful candidates will need excellent communication and IT skills as well as good levels of literacy and numeracy. An awareness of the services the library provides and an interest in books and lifelong learning is desirable.

We currently have two weekend vacancies available. Please see full details below:

Post 1 - 5.625 hours per week across two weeks

Week 1:

Saturday 10:00am – 4:00pm (5.5 hours) – Central Library

Week 2:

Saturday 10:00am-4:15pm (5.75 hours) – Central Library

Post 2 - 3.625 hours per week across two weeks

Week 1:

Saturday 9:45am – 1:00pm (3.25 hours) – Park Library

Week 2:

Saturday 10:00am – 2.00pm (4 hours) – Central Library

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Your next steps

Read the role profile and application guidance before selecting the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Please ensure you read both the role profile and the application guidance before completing your supporting statement. Please indicate in your statement which post/s you would like to be considered for.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

If you are experiencing technical issues submitting your application please email [email protected]

Library and Information Assistant
Swindon Borough Council

www.swindon.gov.uk
Swindon, United Kingdom
Teresa Page
$500 million to $1 billion (USD)
5001 to 10000 Employees
Government
National Services & Agencies
2002
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