LGV Technician/Mechanic (FT) Bridgwater, England
Langdons
Full Time
Bridgwater, England
36225 GBP ANNUAL Today
Job description
Job Title: Workshop Technician
Depot/Department: Workshop
Reports To: Workshop Supervisor
Responsible For: N/A
Purpose of Job: Ensures the company fleet is effectively serviced and repaired on a cost-effective and timely basis within company and regulatory requirements.
Qualifications & Experience:
Qualifications & Experience:
- Qualified to Level 3 or equivalent in HGV/LGV maintenance and repair.
- Experienced in using transport repair tools and associated software.
- Experienced in following established procedures and problem-solving and/or making sound judgments where not all information is available.
Key Responsibilities:
- Ensures vehicles are repaired and maintained in accordance with prescribed standards.
- Prepares and present vehicles and trailers for MOT inspections.
- Diagnoses vehicle-related defects using available diagnostic equipment and arrange for relevant action to be taken.
- Liaises with vehicle manufacturers regarding acquiring of parts and replacement vehicles, keeping key colleagues informed of progress where necessary.
- Ensures high levels of safety and cleanliness at all times and that required house-keeping duties meet required standards.
- Updates and maintains appropriate records and ensures all relevant. information is shared with relevant departments on a timely basis.
General Responsibilities:
- Promote company values and code of conduct in all that you do and to others you come into contact with.
- Adhere to company rules, policies, procedures consistently and encourage others to do the same.
- Maintain up-to-date knowledge of legislation impacting on your role where required.
- Maintain accurate and up-to-date records and ensure that confidentiality is applied where appropriate.
- Be flexible as required in accordance with the needs of the business.
Skills & Abilities:
- Ability to compile, analyse and interpret relevant data.
- Ability to use initiative and organise their work so that key tasks can be completed fully and on time.
- Ability to work to fluid targets and deadlines.
- Proven verbal and written communication skills.
- Proven arithmetic skills.
- High attention to detail and confident to challenge working practices where necessary in the right manner and on a timely basis.
Additional Requirements:
- Holds a full driving license.
- Capable of remaining calm under pressure and be able to deal with difficult customer conversations.
- Be prepared to travel to and assist workshop colleagues at other depots and attend company events on a nationwide basis.
- Able to participate in an on-call rota and attend emergency call-outs where required.
Company Competencies:
Customer Relations:
- Develop and build relationships with customers based on a solid understanding of their needs.
- Deliver consistently reliable service to customers.
Communication:
- Act as company ambassador to customers and gain their trust and confidence
- Confident to express themselves verbally and in writing.
Working with People:
- Work together with other team members to get tasks accomplished with minimal supervision.
- Confident in own job role and willing to share knowledge and experience with others.
Use of Resources:
- Understand responsibilities to ensure actions of self and others do not create Health & Safety risks.
- Understand and interpret mathematical information from a variety of sources and perform calculations appropriate to job role.
- Fully conversant with workplace procedures, policies and processes.
Facilitating Change:
- Understand limit of own authority and know when to ask for advice and instruction.
- Get involved in improvement activities.
Managing Self & Personal Skills:
- Aware of how you come across to others and avoid actions that offend, discriminate or endanger colleagues and customers.
- Anticipate situations that involve conflict or disagreement and take active steps to defuse them.
- Clear about personal development objectives and capable of requesting necessary support to achieve them.
Langdons
www.nagel-group.com
Versmold, Germany
Bernhard Heinrich
$2 to $5 billion (USD)
10000+ Employees
Unknown
Taxi & Car Services
1935
