Leisure Booking Advisor Millbrook, East of England, England
Job description
From the time our guests arrive to the minute they leave, we want them to enjoy every moment of their stay. Taking part in leisure activities is one of the principal reasons that guests come to Center Parcs and our high standard of facilities and focus on delivering a quality experience certainly helps to ensure they return to Center Parcs, time and time again.
Working as part of a team, you will help to set-up and deliver challenging, interesting, fun and memorable leisure activities which are suitable for everyone from the age of 12 months upwards, this could include activities such as, Crazy Science, Mini Ballerinas or Football sessions. The role is as diverse as your abilities allow and from time to time, you may even have to wear a costume to make those smiles happen.
We’re looking for people with naturally outgoing personalities and a confident, cheerful nature in order to make our guests feel totally happy with their choice of activity. If you’ve worked in the entertainment industry before then great, but don’t worry if not, because your customer service skills and ability to engage with all ages will certainly make the right impression and ensure you flourish here at Center Parcs.
LEISURE BOOKING ADVISOR | £10.58 per hour
We are looking for a Leisure Booking Advisor to assist the Facility Management team in ensuring the smooth running of the Sports and Leisure Facilities including, but not exclusively: Court and table hire, equipment hire, Gym, Leisure Booking Desk, House of Games, Leisure Bowl and The Pottery Painting Studio.
Working as part of a team, your main responsibilities will include booking activities for our guests, hiring out sports equipment, operation of the bowling lanes, assisting guests with enquiries and ensuring equipment safety checks are carried out prior to conducting any activity.
The role requires a professional but outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.
HOURS OF WORK
You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.
ABOUT YOU
Essential requirements:
- Ability to communicate effectively and build rapport with both adults and children
- Excellent customer service skills
- IT Literacy
Desirable requirements:
- Previous experience working in a guest facing environment
- A Sports and Leisure background
- Professional qualification in recreation / leisure / tourism
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Management/Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 16 May 2023 at 12 Noon
Interviews to be held: Week commencing 15 May 2023
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams
