Leisure Attendant Kirknewton, Scotland
Job description
Located 7 miles from Edinburgh’s city centre, surrounded by beautiful Scottish countryside, just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges, it’s a celebration of Scottish heritage dating back to the 13th century.
With 18 operating departments and up to 250 employees, Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines.
Come and join us!
We are currently seeking a passionate and guest focussed Leisure Attendant to join our friendly Golf & Leisure team.
Here's a bit more detail on what we see you doing in this role:
To provide a level of customer service that exceeds guest expectations. Ensure that you work alongside your colleagues as an effective team member maintaining a flexible and professional attitude at all times. To maintain high standards of cleanliness throughout the Golf & Leisure department ensuring that an exceptional operational standard is delivered across all areas.
Reports To
· Leisure Operations Manager
Essential Tasks:
- Meet, greet and check in members and guests to the Leisure Club/Golf Shop with a warm, friendly and professional attitude.
- To carry out cleaning duties professionally and efficiently to a high standard.
- Shared pool lifeguard responsibilities.
- When on pool duty, carry out regular pool water treatment tests to ensure the safety and comfort of all pool users.
- To upsell stock and services on offer at the club.
- To assist the membership sales team by handling enquiries and displaying a sound knowledge of our various offerings, demonstrating a customer focussed attitude at all times.
- Understand and uphold the hotel's policy on cash handling and fraud.
- Ensure that all procedures aligned with health & safety and security are fully adhered to.
- Maintain a hands on approach in supporting the relevant teams.
- Willing to undertake any reasonable request made by management.
Back of House Tasks:
- Demonstrate knowledge of job-relevant issues, products, systems, and processes.
- Develop a good working knowledge of all relevant systems and procedures.
Supervision, Training and Development:
· Full training and career development will be available
Personality
· Friendly, professional and welcoming.
· Excellent verbal / telephone / written communication skills.
· Good attention to detail with a methodical approach to tasks.
· Highly organised and motivated.
· Ambitious
Experience & Qualifications
· A strong command of spoken and written English is required.
· Should be both numerate and literate
· Must be able to legally work in the United Kingdom.
· A knowledge of golf or sport orientated background is preferred but not essential
· Computer literate and a working knowledge of a Leisure POS is preferred but not essential.
*Whilst these are required for the role, training is available if the candidate does not currently have these qualifications.
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
- Weekend availability
- Lifeguarding: 1 year (preferred)
- Leisure Club: 1 year (preferred)
Work Location: One location
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £11.00 per hour
Benefits:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
- Yearly bonus
Experience:
- Customer Service: 1 year (preferred)
Licence/Certification:
- Lifeguard Qualification (preferred)
Work Location: In person
Reference ID: Leisure Attendant
