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Security Officer

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Fully Flexible; working up to 5 days out of 7, covering hours that can be between 07:00am -11:00pm

Pay: up to £10.67 per hour + pension, ongoing training and Merlin Magic Pass – 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world

About the LEGOLAND® Windsor Resort

We are looking for Security Officers to join our AWESOME Security & First Aid team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

Reporting to the Security Manager, our Security Officers work as part of our resort security team ensuring that LEGOLAND Windsor Resort is a safe and secure environment for our guests and staff. (While we are recruiting for Security Officers that hold an SIA licence, we also have Security Host positions available for candidates who have not been issued their SIA licence yet - this will be discussed further at screening.)

About the role of Security Officer

• Carry out bag searches for guests entering the park
  
• Act as a first point of contact for guests who may need guidance or reassurance
  
• Be a first responder for any instances of conflict within the resort
  
• You will be involved in the resorts loss and crime prevention program and are encouraged to remain vigilant for any activities or persons that could be deemed as suspicious
  
• Monitor commercial units acting as a deterrent to theft and to ensure a quick response for both staff and guests with any reported accusations of theft

Experience required:

• You will hold an SIA licence (minimum door supervisor)
  
• A First Aid at Work certificate is desirable
  
• You will have a passion for delivering excellent service, always having a bright smile regardless of the weather
  
• You will be an excellent communicator, always remaining professional and calm in the event of an incident that could cause disruption or panic

Perks and Benefits:

• Pay of up to £10.67 per hour
  
• 40% discount off LEGO sets and products on the online LEGO Store!
  
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
  
• Fortnightly pay
  
• Pro rata holiday allowance based on 28 days full time equivalent
  
• Private pension scheme
  
• Life assurance scheme
  
• Employee assistance programme
  
• Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Everyone Matters at Merlin

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

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