Legal Support Assistant Birmingham, England
Job description
Legal Support Assistant
Full time
Permanent
Birmingham City Centre
Salary - £22,700 - £28,900 depending on experience
Hours – Monday to Friday 9:00am – 5:30pm
Hybrid – 3 days in the office, 2 days at home
We have a fantastic opportunity for an experienced Legal Support Assistant to join a well – established global law firm, based in Birmingham. Working within a team to act as a point of contact for managers and the completion of their work, the role will undertake all aspects of the Legal Support Assistant role, and where appropriate, manage the workflow by utilising Administrative Assistants and Document Production.
This role is ideal for someone who comes from a background within Healthcare / NHS / Clinical Negligence or Personal Injury.
Key Responsibilities;
· Manage the production of documents and check returned work produced by the Document team before it is passed to the relevant team member
· Taking and making client related calls, dealing with and handling message taking as appropriate.
· Manage interaction and ensure new prospects, clients and contacts, activities and business development information are added.
· Responsible for files to be opened and closed and supervise general filing requirements and record keeping and production of engagement letters ensuring compliant at all times.
· Monitor and manage key dates for clients and ensure compliance procedures are up to date on all files and matters.
· Supporting with business development activities including the involvement in preparation of pitches and presentations, scheduling meetings e.g. tenders, directories, internal clients.
· Manage diaries, ensuring they are up-to date, anticipating requirements e.g. associated travel /accommodation bookings, meeting rooms, drafting itineraries, preparing agendas, preparing and circulating papers.
· Produce and maintain Excel spreadsheets as required.
· Arrange for the preparation and collation of internal sector newsletters and briefings.
· Monitor post and/or emails and dealing with as appropriate ensuring all client related correspondence is passed onto an appropriate team member and actioned as necessary; proactively responding to and drafting responses on behalf of others, prioritising emails, collating necessary paperwork and e-filing.
· Minute taking, following up designated actions to ensure completion ahead of the next meeting.
· Assisting managers with billing related tasks including requesting cheques, bank transfers, and paying in money received, as appropriate.
· Dealing with matter related finance administration to include APRs, BACs, TTs.
· Processing expenses.
Essential Skills & Experience;
· Advanced knowledge of document management/case management systems.
· An effective communicator with an excellent customer and client service approach
· Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach.
· Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges.
· Well organised and methodical with excellent attention to detail, ensuring confidentiality and accuracy in all client communications and deliverables.
· Advanced knowledge of Microsoft Office.
Company Benefits;
· Holiday starts at 25 days per annum increasing to 26 days after three years of service and 27 days after five years of service.
· Private medical and dental insurance
· Group pension scheme
· Life assurance
· Gym and fitness discount
· Employee assistance programme
Job Types: Full-time, Permanent
Salary: £22,700.00-£28,900.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)
Work Location: In person
