Legal Administrator London, England
Job description
Job description
At LawBite, we’re on a mission to revolutionise the legal sector by harnessing technology to make business law more accessible and affordable for small businesses.
Small businesses perceive accessing legal services as complex, challenging to navigate and full of hidden charges. In fact, in the UK, research has shown that they lose over £13 billion each year by failing to access the critical legal advice they require.
We aim to create a fairer system for businesses where they are better served and appreciated. Our online platform seamlessly connects entrepreneurs and business owners with top-flight lawyers, offering expert legal advice at nearly half the cost of traditional law firms.
We are now seeking a Legal Administrator to manage new inbound legal cases and assign them to the correct lawyers on our platform.
The role
The Legal Administrator role requires a self-starter who possesses a drive to meet targets whilst offering our clients a best-in-class customer experience.
Previous experience working in a Law Firm or a qualification in Law could be beneficial, but a professional conversational manner and commitment to helping clients is what we are really looking for.
Your will responsibilities will include:
- Liaising with clients by phone, email and our client portal
- Establishing clients’ legal requirements and effectively triaging their cases
- Issuing quotes and following up on quotes
- Articulating the benefits of our business model and how we can satisfy client needs
- Promote our subscription services and fixed-price packages
- Convert quotes to paying customers if the opportunity arises
- Reporting on team performance and tracking against goals
What will you need
- A degree or equivalent in Law/experience working in a Law Firm
- Or some experience working in a professional services company
- Zeal for success, backed by a professional business attitude
- Ability to work independently and be proactive, whilst also working as part of a team
- Committed to hitting targets and ‘going the extra mile for clients
- Excellent written and verbal communication skills
What you will receive
- Competitive starting salary of between £18,000 - £22,000 (DOE)
- Hybrid working options (fully remote available)
- Performance-related bonus
- Opportunities for growth within the role and the team
Job Types: Permanent, Full-time
Salary: £19,000.00-£22,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Experience:
- work: 1 year (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London, W10 5AD
