Learning Disability Caseworker Team Manager Remote
Job description
Job Advert
Mencap’s Learning Disability Information and Advice Service (England) are looking for a passionate, experienced manager to be a Learning Disability Caseworker Team Manager to our dedicated second tier advisers - the Learning Disability Caseworkers.
The Learning Disability Caseworker Team Manager is a permanent position and will be subject to DBS checking. This is a fulltime position, 37.5 hours per week and is a home based role with occasional travel to Peterborough, or other locations if needed.
We are Mencap
Everything we do is about valuing and supporting people with a learning disability, and their families and carers.
Our vision is a world where people with a learning disability are valued equally, listened to, and included.
Our Information and Advice Service is an essential resource for people with a learning disability, their families, and carers. People contact us with enquiries about Social Care, Housing, Mental Capacity, Welfare Benefits and more.
What will you do as a Learning Disability Caseworker Team Manager?
- You will play a key role in shaping and delivering effective, person-centred, accessible advice. You will lead on safeguarding, work with internal and external partners, and have a firm understanding of risk management, quality control, reporting and data management.
- You will coach your team, building a positive performance culture, undertake regular supervisions, and monitor their wellbeing.
- This role requires emotional resilience, the ability to be progressing multiple tasks at once, and a person who will lead by example, with integrity and professionalism.
What will you bring to the Learning Disability Caseworker Team Manager role?
- A track record of delivering and managing advice giving.
- Understand how to shape and manage a casework service.
- You can lead on identifying and managing of safeguarding and difficult cases. Dealing with complaints and investigating issues.
- You have experience of working in a social care and advice setting, preferably with people with a learning disability, or other excluded groups.
- You can communicate effectively, demonstrating an excellent standard of written and spoken English, an additional language is useful but not essential.
- You have experience of managing people and partnerships.
- You can interpret data and confidently use Microsoft applications and CRM systems, such as Dynamics 365, or Advice Pro.
- You have qualifications in advice, either generally, or for a specific area of law.
- You are familiar with the AQS, Advice Quality Standard.
JOB ID: 28779
This vacancy closes on the 24th May 2023 and interviews will be held on 30th and 31st May 2023. The starting date for the successful candidate will be 3rd July 2023.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
- T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
