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Job description

As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our Learning & Development team supports training and development across the operation from new starters to ongoing coaching and support to ensure excellence in service.
We have an opportunity for a trainer specialising in Financial Crime to join our Learning & Development team. You will work with our Banking Operations Partner and existing team of trainers to enhance Financial Crime education across Starling Bank, with the aim of providing the necessary training, knowledge and expertise to help prevent and disrupt Financial Crime in whatever form it takes.
The role will be Cardiff based, and occasional travel to our offices in London and Southampton will be required.
Responsibilities

• Design, develop and deliver Financial Crime induction training.
• Design, develop and deliver training to enhance Financial Crime awareness and knowledge across relevant Operational areas of Starling.
• Work with the existing Learning & Development team to drive a continuous improvement ethos, looking for and identifying opportunities to improve the effectiveness of our Financial Crime training.
• Build strong relationships with the Financial Crime Team and the wider organisation, in order to understand and help meet the businesses Financial Crime training needs.
• Preparing and distributing reports to the wider business as needed.

Requirements:

• Current or prior experience working within a Financial Crime Operations role.
• Experience of designing and delivering training.
• The ability to thrive in a fast paced environment, adapting to and inspiring others to embrace change.
• Knowledge of the regulatory requirements that inform Financial Crime prevention activity within the UK Financial Services sector.
• Knowledge of relevant industry guidance sources regarding financial crime risks in the UK (such as the JMLSG) would be beneficial.
• Ability to balance workload and schedules with multiple priorities.

Benefits:

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off!
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us:
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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