Learning & Development Customer Assistant Pudsey, England
Job description
Learning & Development Customer Assistant - 30 hrs per week.
Based in Pudsey Owlcotes Academy but also to provide cover to the Leeds region.
Flexible working pattern is a must.
Finer details of the working pattern will be discussed at interview stage.
Purpose
Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels
ACCOUNTABILITIES
Develop remarkable people – 50% of time spent
- Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels
- Support coordination of all development programmes including employability schemes for customer assistants
- Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs
- Ensure all regional learning hubs and the academy facilities are maintained to a high standard
- Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times
- Offer exceptional levels of service to all colleagues and visitors across the academy
- Delivering regional buddy up skilling where required
- Deliver upskilling to Induction facilitators in standalone hubs where required
- Listen and act on colleague feedback to make this a great place to work , with the support of BIG
100% accurate execution – 35% of time spent
- Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand
- Support
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Pudsey, WEST YORKSHIRE, ENGLAND;
Pudsey
