Lead Housekeeper Intern

Lead Housekeeper Intern London, England

Hilton
Full Time London, England 12 GBP HOURLY Today
Job description

Hourly rate: £12/hour

The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland.

Hilton was voted #1 Great places to work in 2021. Our industry is all about people so we are serious about taking care of our team members and support their career ambitions in an individualised way. The Hilton London Canary Wharf has a solid track record in developing people at all levels for longer term careers.

We also welcome those that are looking for flexibility around their lives outside of work with flexible hours and a range of contracts to suit.


The Leader Housekeeper supervises the daily activities of the Room Attendants and Linen Porters in the Housekeeping department. Act as a point of contact in the absence of the Manager.

What will I be doing?

  • Support Manager in assigning the work of Room Attendants and Linen Porters and assist the Housekeeping employees by jumping in and cleaning as needed.
  • Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
  • Work with Front Desk and Maintenance Departments regarding the status of rooms and common areas ensuring that guest requirements are met according to Hotel policy.
  • Assist the Housekeeper Manager in the daily checking of guest rooms and designated staff areas, public areas maintaining cleanliness standards.
  • Ensure guest lost items are secured and policies followed.
  • Ensure prompt email communication with other departments.
  • Assist with team member orientation and training within the department.
  • Attend meetings as requested and contribute new ideas to the overall success of the operation.
  • Inspire the team to achieve high standards of work and guest care.
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Ensure all guest comments and feedback are acknowledged and followed up promptly
  • Carry out Room Attendant and House Attendant duties when require

What are we looking for?

  • Housekeeping experience in the hotel/leisure/retail sector in a supervisory capacity
  • Available to work early mornings, evenings, weekends and holidays.
  • Excellent leadership, interpersonal and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Knowledge of Outlook, Word and Excel
  • Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Familiar with Property Management Systems

Benefits

  • Competitive Salary
  • Referral Bonus
  • Go Hilton travel program
  • Incentive programs / Bonus
  • Holiday allowance that increases with length of service
  • Sick pay that increases with length of service
  • Opportunity to enrol in an apprenticeship
  • Meals on duty
  • Uniform provided / Laundry service dependent on role

Lead Housekeeper Intern
Hilton

jobs.hilton.com
McLean, United States
Christopher Nassetta
$10+ billion (USD)
10000+ Employees
Company - Public
Hotels & Resorts
1919
Related Jobs

All Related Listed jobs

Cleaner
Mitie Belfast, Northern Ireland 10.42 GBP HOURLY Today

To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and

Rental Operations Agent
Avis Budget Group Euston, England 25000 - 25001 GBP ANNUAL Today

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns. Working towards targets to increase productivity and

Barista/All Rounder
Ground Espresso Bars Banbridge, Northern Ireland 11.32 GBP HOURLY Today

Serving customers in a warm and friendly manner. Cash handling - Operating our touch screen tills to process orders/cashing up and dealing with banking.

Cleaner
Atlas Facilities Management Limited Walsall, England 10.42 GBP HOURLY Today

Good social skills to deliver service with a smile. An attitude to thrive, and cleaning experience (although we can fully train you from scratch if you match

marketing coordinator
Vac-Ex LIMITED Doncaster, England 28000 - 24000 GBP ANNUAL Today

Vac-Ex Ltd is an international designer and manufacturer of specialist vacuum excavation equipment based in a new, modern office environment in...