Job description
Job title: Lead Hair Stylist
Location: Southwest London
Opportunity: Full time, Permanent
Salary: Depending on experience
Closing date: 24th July 2023
About the role
Operating in a prestigious corporate environment within a large Broadcasting Company based in London, where employee wellbeing is a key part of daily life. The role requires an experienced Hair Stylist who is a team player showing great customer service skills and who is passionate about cutting, styling and colouring hair. This is a Monday – Friday role only.
The offering includes Fitness Centres, Hair and Beauty Salon, a sports shop and other wellbeing services
Main Duties and Responsibilities
- Cut, colour and style hair according to client needs
- Keep up to date with industry trends and styles use these when appropriate
- Up sell services and products for yourself and the team where appropriate
- Mentor team members that have less experience, to ensure growth and development across the team
- Deliver and exceed the relevant service level agreement and key performance indicators assigned by management
- Suggest innovations, processes and/or products to management that may be beneficial to the salon and that will enhance the client experience
- Use the booking system to change schedules, appointments as required and the Point of Sale (POS) system to process payments
Skills and Values
We are looking for people to join our team who have the right level of experience and skills working in a Health & Wellbeing environment and can also demonstrate behaviours in line with our Values; The Westfield Way.
Education and Qualifications:
Required:
- GCSE or equivalent
- NVQ Level 1,2, and 3 in Hairdressing
Desired:
- Beauty and Aesthetics qualifications
- Barber /grooming qualifications
- Any other relevant hair and beauty qualifications
Experience:
- 5+ years+ experience as a hair stylist
Desired:
- Any stylist speciality (e.g., colouring, extensions, Brazilian blow-dry, afro hair, men’s haircuts, beard trims, wet shaves)
- Corporate experience in hair and beauty salon and/or wellbeing
Skills
Required:
- Ability to complete appointments in a timely manner
- Technical knowledge and creativity for styling different types of hair
- Ability to communicate well and professionally with clients and relevant stakeholders within the business
- Passionate about their work and are always looking to learn and improve
- Physical stamina to stand for long hours and have flexibility to work shifts
- The ability to work unsupervised when required and work well as part of a team
- Have a basic understanding of the operational requirements of a salon and Microsoft products
The Westfield Way
We are passionate about inspiring and empowering our colleagues to be the best we can be. We believe that our people are our strongest asset and by recruiting people that understand and live by our values; The Westfield Way, we aim to continue to provide an excellent experience for our colleagues and customers. Our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported has been demonstrated by our achievement of the prestigious Investors in People Gold accreditation!
Our co-created Values reflect the ‘way we do things around here’. The Lead Hair Stylist will be expected to demonstrate these values in all aspects of their role.
- We care
- We’re in it together
- We are explorers
- We own it
To find out more about what makes up each of our Values, please see our website.
Benefits
- 25 days annual leave plus Bank Holidays
- Health Cash Plan
- Private Health Insurance
- Company sick pay scheme after 6 months
- NEST pension
Westfield Health offers many benefits to our colleagues as part of your employment package. We believe that by treating our colleagues well, they will enjoy working with us ‐and happy colleagues makes happy customers; it’s a win‐win!
Take advantage of our all‐inclusive internal wellbeing experience. We offer all colleagues free access to a number of wellbeing webinars and content.
Are you interested?
Part of the selection process will be a Competency Based Interview. Candidates will be asked for specific examples detailing how they have demonstrated the Skills and Values required for this role.
If you feel that you have the necessary skills and values to carry out this role, please apply by submitting your CV and provide information relevant to the selection criteria stated. This should include examples of how your skills, qualifications and experience meet the requirements of the role along with any other relevant supporting information.
Job Types: Full-time, Permanent
Salary: £27,000.00-£35,000.00 per year
Benefits:
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 24/07/2023
Reference ID: Lead Hair Stylist