Lead Business Analyst - Inbound Triage Bristol, England
Lloyds Banking Group
Full Time
Bristol, England
56421 - 62690 GBP ANNUAL Today
Job description
End Date
Friday 15 September 2023
Salary Range
£56,421 - £62,690Agile Working Options
Job Description Summary
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Job Description
JOB TITLE: Lead Business Analyst - Inbound Triage
SALARY: £56,421 - £62,690
LOCATION(S): Bristol, Harbourside
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site
About this opportunity
We have an exciting opportunity for a Lead Business Analyst to join the Finance Platform in the Inbound Triage team which operates from the Bristol hub in support of the Finance Labs across Bristol, London and Edinburgh.
This is a dynamic role working with the Finance Platform Labs, Business Design, and SMEs to analyse and manage Inbound demand into the Platform.
This is a dynamic role working with the Finance Platform Labs, Business Design, and SMEs to analyse and manage Inbound demand into the Platform.
You’ll use your analysis skills to identify the business needs, analyse the requirements, and help craft the Finance response to Inbound Change initiatives with significant op model and design impacts.
Day to day you’ll be;
- Leading the assessment of Inbound projects, initiatives and business problems, critically evaluating proposals from a Finance colleague, customer and commercial perspective.
- Focussing on process improvements within the team to optimise working practices.
- Facilitating management of the Inbound Change product backlog and the progression of assigned tickets.
- Working with the Product Owners, Business Design and the Delivery teams to ensure consistent understanding of requirements, timescales and prioritisation.
- Engaging beyond the Platform with project delivery colleagues from the originating business areas, leading and facilitating the dialogue between the Business and Finance to successfully interlock each new initiative.
- Negotiating the transfer of initiatives into the Labs for onward delivery.
- Providing domain knowledge and analysis capability throughout to ensure effective assessment and partnering with the Finance Labs and Divisional and Functional Finance teams.
About us
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
What you’ll need
- You’ll be dynamic and adaptable with the ability to use and learn new skills and apply knowledge in varying circumstances.
- Great communication skills – to allow you to distil key information from sometimes quite complicated projects, and clearly convey this information to colleagues in Finance and beyond.
- Experience in Facilitation – to be able to lead presentations and other meetings with a variety of different teams and colleagues, from SMEs through to Senior Management.
- Be highly organised to handle triage of several different projects at once, allocating time appropriately and ensuring that all projects receive the appropriate level of service.
- Skilled negotiator, analytical thinker and problem solver, with ability to ensure all parties feel understood and are satisfied with outcome.
And any experience of these would be really useful
- Understanding of analysis and architecture methodologies and techniques and their practical application.
- Exposure to systems thinking, scrum and agile change delivery.
- Modelling - developing, defining & documenting ‘As Is’ & ‘To Be’ process models and data definitions.
- Evidence of building and using internal and external networks to source data and information to enable timely recommendations and advice.
- Engaging and influencing partners, anticipating, clarifying and shaping requirements for the purpose of optimising business outcomes.
- Experience of motivating, mentoring and developing fellow team members to build a high performing team.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
