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law clerk Oakville

FCT

Full Time Oakville 76031 - 52327 CAD ANNUAL Today

Job description

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

JOB SUMMARY

As a Claims Handler you will receive and review claim files with respect to policies and warranties on products and services provided by FCT, specifically:

Review claims for coverage and preparation of correspondence with respect to coverage options.
Correspond and communicate with customers regarding decisions.
Engage third parties i.e. adjustors, appraisers and/or solicitors to assist with the claim.
Communicate denied claims with the product groups.
Negotiation of settlements, and review of files for potential recovery.

HERE'S HOW YOU WILL CONTRIBUTE:

Promptly review new title and claims as assigned
Initiate contact within timelines required to meet service levels with the insured or law firm
Clarify the details of the claim, review coverage under the applicable policy
Request further information/documentation as required in order to proactively adjudicate the claim and positively confirm or deny coverage
Retain and instruct external professionals as needed (adjuster, lawyer, surveyor, appraiser, contractors etc.)
Correspond and communicate with customers regarding decisions.
Communicate denied claims with the Product groups
Negotiations of settlements, and review of files for potential recovery
Follow standard internal guidelines and processes with respect to file management, including naming conventions, efficient and orderly file entries, status updates, escalation process for coverage and denials, recording particulars in claims software, setting applicable reserves, requesting and making payments and closing completed files promptly
A flexible and co-operative approach towards changing business needs

HERE’S WHAT YOU’LL BRING:

Minimum 5 years of experience as a real estate law clerk in a firm and/or title insurance environment
Law Clerk designation
Experience working independently on real estate files from open to close
Experience resolving title related matters
Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail
Ability to negotiate and make difficult decisions with confidence
Effective oral and written customer communication, oriented towards delivering a superior customer service experience even in circumstances that may be adverse
Ability to work under pressure, manage multiple files in parallel and meet deadlines
Ability to work independently as well as with a team • Positive attitude and good team spirit evidenced through comfort in developing relationships with people throughout the company
Excellent ability to plan priorities and highly organized
Proficiency in Microsoft Office (Word, Excel, Outlook ...) and will need to use corporate claims file management and finance software platform daily

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!

As per terms of the employment agreement

All new hires will be required to be fully vaccinated as a condition of employment, proof of vaccination will be submitted to the company upon hire.

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.