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• Provide technical support to enable the Faculty and Technical Services to meet

• Provide resources (materials, solutions and equipment) for student classes,

• To show, assist and advise students and staff in the safe use and operation of

• To show, assist and advise students and staff to carry out a range of processes

• Commission and operation of new equipment, and show the safe use of such

• To monitor equipment inventory and maintain and order adequate stock levels of

• Participate in relevant and appropriate staff development and training.

• Produce appropriate S.O.P’s and risk assessments for laboratory and equipment

• First line maintenance of equipment and experimental apparatus.

• Ensure compliance with Health and Safety legislation, regulations and University

• Ensure the transportation and operation of equipment as directed by the

• Ensure tidiness and cleanliness of laboratories and teaching rooms in area of

Key Responsibilities
and Accountabilities:

• Maintain and apply skills and knowledge of relevant techniques, processes and

• Ensure preparation of practical teaching environments for student teaching,

Special
Circumstances:

Occasional flexibility of work patterns may be required to work evenings and
weekends.

University of Sunderland

Role Profile

Part 2

Part 2A: Essential and Desirable Criteria

Essential

Qualifications and Professional Memberships:

• A levels in a related subject or relevant experience

Knowledge and Experience:

• Demonstrable experience of Biomedical sciences including biochemistry,

• Demonstrable record of Customer Service skills

• Knowledge of relevant Health and Safety legislation, with the ability to carry

• Have the ability to lift and move objects, as this role will involve storing and

Desirable

Qualifications and Professional Memberships:

• Degree in related subject or substantial professional experience

• Health and Safety qualification(s)

Knowledge and Experience:

• Experience of working in a technical environment or similar work in an

Part 2B: Key Competencies

Competencies are
assessed at the
interview/selection
testing stage

COMMUNICATION

Oral communication
The role holder is required to, understand and convey straightforward information in
a clear and accurate manner and the role holder is required to, understand and
convey information which needs careful explanation or interpretation to help others
understand, taking into account what to communicate and how best to convey the
information to others

Written or electronic communication and visual media
The role holder is required to, understand and convey straightforward information in
a clear and accurate manner and the role holder is required to, understand and
convey information which needs careful explanation or interpretation to help others
understand, taking into account what to communicate and how best to convey the
information to others.

TEAMWORK AND MOTIVATION

The role holder is required to participate in and deliver their contribution to a team.

LIAISON AND NETWORKING

The role holder is required to carry out standard day-to-day liaison using existing
procedures in order to ensure dissemination of information in the right format to the
right people at the right time; build relationships and contacts to facilitate future
exchange of information. Not a requirement of the role to participate in networks
within the organisation or externally. Not a requirement of the role to initiate,
develop or lead internal networks. Not a requirement of the role to initiate, develop
or lead networks which are external to the institution.

SERVICE DELIVERY

The role holder is required to deal with internal or external contacts who ask for
service or require information; create a positive image of the organisation by being
responsive and prompt in responding to requests and referring the user to the right
person if necessary; deliver service that is usually initiated by the customer, and
typically involves routine tasks with set standards or procedures.

PLANNING AND ORGANISING RESOURCES

The role holder is required to complete tasks to a given plan, with allocated resources

DECISION-MAKING PROCESSES AND OUTCOMES

The role holder is required to take independent decisions that have a moderate
impact. Be party to some collaborative decisions; work with others to reach an optimal
conclusion is a requirement and has a minor impact. Provide advice or input to
contribute to the decision-making of others is a requirement and has a minor impact.

Date Completed: January 2023