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Level 4 Cyber Security Technologist

Company iCyberDefence

Full Address (Remote) 20 Eastbourne Terrace, Paddington, London, W2 6LG

Weekly Hours Worked 40 hours per week

Salary £20,000 PA

Please contact Jack on [email protected] or call 01133 500 333

About the company:

iCyberDefence has grown from strength-to-strength since 2017 and expanded its cybersecurity services to its global customers. We pride ourselves in having a team ethos and employee-centric environment.

Brief job description:

Estio Training have an exciting new opportunity for a Cyber Security Technologist with iCyberDefence a Cyber Security company based in Paddington.

Job Description:

We are seeking a customer focused and passionate security analyst to join our Security Operations Team.

As a Security Analyst, you will manage cyber security incident management. You will report on cyberthreats and implement any changes needed to protect the organisation. You will be self-motivated, a natural problem solver and able to follow the process for ticketing systems as well as the capacity to work in a fast-paced environment,

It is essential to have a passion for technology and provide outstanding customer service.

Your duties and responsibilities in this role will consist of:

This is what you will have learned by the end of the apprenticeship:

• Providing efficient and effective customer service to end users and other stakeholders.
• Logging and maintaining support issues detail throughout a service ticket lifecycle.
• Responding appropriately to more complex problems through escalation.
• Prioritisation and management of workload to ensure client SLAs are met
• Threat and vulnerability analysis. Conduct proactive threat research.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Monitoring and response for MDR Platform.
• Monitoring and response for XDR Platform.
• Monitoring and response for Email Protection.
• Monitoring and response for SAAS protection tools.
• Analysis and response to previously unknown hardware and software vulnerabilities.
• Preparing disaster recovery plans.
• Updating firewall & cyber security software tools.
• Ensure service excellence for all Service Delivery and Incident Response services.
• Ability to provide technical and service leadership to T1 analysts.
• Monitor security incidents received from SIEM and other security tooling.
• Carry out Tier 1 triage of assigned security incidents within appropriate skill level.
• Carry out incident response on medium and low complexity security incidents (P3 & P4).
• Maintain assigned ticket queue.
• Participate actively in the resolution of high complexity incidents, even after they are escalated (P1 & P2)
• Maintain Security Operations documentation.
• Contribute to Incident Response investigations working with the Incident Response team.
• Assist in the development and improvement of processes for incident detection, analysis and response.
• Daily security incident investigation and resolution.
• Developing and Implementing Organisation-Wide Security Protocols.
• Work with the Cyber Security Manager and other IT teams to achieve and maintain the security requirements to meet compliance with NIS and ISO 9001/27001 trajectory, and other requirements adopted by the organisation.
• Work with the Infrastructure Manager and Service Manager in defining security baselines for systems and infrastructure.

Qualifications:

• 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

• Experience working in an IT environment – or similar experience e.g. IT service desk, Security Analyst.
• Experience in handling of incident response for organisations.
• Experience working with SIEM technologies.
• Ability to communicate effectively with customers and internal staff, at all levels and across different functional areas.
• Experience in the collections, parsing and analysis of technical artefacts from Windows operating systems.
• Understanding of common Intrusion Analysis models (MITRE ATT&CK) and ability to apply them to analysis and reporting.
• Good knowledge of the programming language Golang and Python.
• Experience with REST APIs.
• Experience with SQL – particularly PostgreSQL.
• Knowledge of Unit Testing.
• Able to understand business requirements and transform technical specifications.
• Collaboration – Experience and willingness to working in a team.
• Must have a tenacious approach to problem solving, constantly striving for effective solutions.
• Familiarity with Linux.
• A passion for or understanding of the importance of cyber security.
• The ability to analyse problems and communicate thought through solutions.

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 4 Cyber Security Technologist, with training in how to:

• Discover potential vulnerabilities, threats and hazards in your systems, services and processes.
• Develop security designs and configure, deploy and use appropriate cyber security technology to protect your business.
• Identify, analyse and develop security cases to defend against potential threats.
• Write program code or scripts to meet a given design requirement that improves your cyber security.
• Understand latest attack techniques and recommend ways to defend against them.