KYC Operations Team Lead

KYC Operations Team Lead Bournemouth, England

JPMorgan Chase & Co
Full Time Bournemouth, England 56800 - 68798 GBP ANNUAL Today
Job description


This is a great opportunity to work in fast-growing environment, with people from all around the world and high class KYC specialists.

As KYC Associate in KYC Operations Team, you will act as a single point of contact and subject matter expert for end processing of all KYC records and client types whilst also managing up to 5 team members. You will be working in an analytical environment, evaluating complex and lengthy documents to ensure full adherence to regulatory requirements.

Job responsibilities:

  • Collaborating with team and internal partners (Legal, Service, Sales, KYC) to deliver a seamless client experience.
  • Conducting workload planning, review status of key records and prioritize open requests.
  • Creating of quality KYC profiles ensure accuracy, completeness and validity, incorporating multiple risk factors in compliance with global and local regulatory requirements.
  • Managing of personal and team workload and priority items ensuring timely escalation of key risks/issues to management.
  • Staying up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partner.
  • Identifying and execution of process improvements, provide guidance and support on key process and technology initiatives to the business.

Required qualifications, capabilities, and skills:

  • Experience leading a team operating on tight deadlines; Ability to drive to a common goal and build team morale.
  • Ability to clearly communicate and influence as you interact with clients and internal team with a diverse perspective.
  • Strong written and oral communication skills with experience of conflict resolution and risk mitigation.
  • Aptitude to operate in a fast-paced, dynamic environment.
  • A strong risk and control mindset.
  • Experience identifying, coaching and developing world-class talent.
  • Sound understanding of the Financial Industry and working knowledge of KYC.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

KYC Operations Team Lead
JPMorgan Chase & Co
New York, United States
Jamie Dimon
$10+ billion (USD)
10000+ Employees
Company - Public
Banking & Lending
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