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Job description

Job Title – Kitchen Supervisor

Reporting to – General Manager / Area Manager

Flip Out is about creating unforgettable fun, one guest at a time. If you enjoy the challenges and variety of managing a team that is focussed on working to give every one of our guests a great experience, we’d like to talk with you.

Main Responsibility

You will ensure that the business operates in line with its targets plans and objectives.

Ensuring that health and safety issues are monitored, maintained and reported in line with and as per current legislation guidelines.

Kitchen supervisor oversees everything that comes out of the kitchen and what gets ordered into the kitchen.

Key Responsibilities of being a reception supervisor:

· To offer leadership to the kitchen team.

· To promote the organisations customer service standards.

· To help recruit, train and develop staff.

· Be first point of call for a customer complaint in the kitchen and if you can’t resolve the issue then escalate the complaint to a manager.

· Work as a supportive leader.

· To keep up Food Hygiene standards and ensure staff members are following the correct procedure.

· To ensure the cleanliness is held to a high standard, which includes cleaning all parts of the café and mezzanine area. Record these on the weekly cleaning sheet.

· Come up with incentives to keep the staff motivated.

· To ensure stock is in store by doing the weekly food/drink orders.

· Weekly stock counts on all products and updating roller when orders have been made.

· Make sure all daily paperwork is being completed daily and correctly

· Assist with the site annual food safety Audits

· To ensure all check lists on jolt are complete.

· Keeping record of stock wastage & Ensure staff members are recording it correctly.

· Keeping record of checking temperature of cooked food.

· Ensure staff are sticking to guidelines set out in health and safety policies.

· Act with integrity and honesty.

· Treat all customers and colleagues with courtesy and respect.

· Report any problems to Management.

· Report all safeguarding issues to the safeguarding officer.

Performance reviews will be held to evaluate if you are keeping to these standards by management and if found not working at these standards then either disciplinary action or review of your position will take place.

Qualifications/Skills

● A good level of spoken English

● Basic IT skills

● 3-day first-aid certificate desirable

● Level Food Hygiene Level 2/3 Desirable

Working Conditions

● You will need to be available for weekends and School holidays, your hours may also take place midweek during the day/evenings.

This Job Description is intended to give you an idea of your role and responsibilities. You may, from time to time, be required to fulfil tasks additional to this job description.

Job Types: Part-time, Permanent
Part-time hours: 25 per week

Salary: From £10.70 per hour

Benefits:

• Discounted or free food
• Free parking
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Street, M11 4TA: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (preferred)
• Kitchen management: 1 year (preferred)

Work Location: In person

Reference ID: Flip Out Manchester - Kitchen Supervisor
Expected start date: 14/04/2023