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Job description

We're looking for an outstanding Kitchen Production Manager to join our growing team! This is a big job and we're looking for an exceptional cake decorator with at least two years management experience to lead the team in our Park Royal bakery. We're offering 34K – 40K plus bonus plus signing on bonus for the right candidate. Salary COULD be negotiable for an exceptional outstanding candidate.

Our Park Royal Production Manager is responsible for overseeing the baking, making and decorating all Flavourtown cakes, cupcakes, brownies and cookies ordered online from our website! You'll be managing the whole process from ensuring our small-batch baking delivers the amazing treats we're famous for to making sure that every celebration cake that leaves our bakery is the absolute best it can be!

The quality of what we do and the integrity of our product is paramount to us and we take delivering a best in class product very seriously.

We've listed the qualities we're looking for below BUT alongside this, you'll also be decorating cakes to an exceptional standard and jumping in with baking when needed. This isn't an office-based role and we are 100% looking for a hugely experienced cake decorator / baker for this position. We need you to arrive and get stuck right in with organising, evolving systems and driving quality to the highest possible levels.

Before you read ahead have a look at our website and check out the cakes and bakes we produce and see if you think we'd be a good match for each other!

KEY RESPONSIBILITIES

You will be managing a team of around 10 people with a baking section and separate cake team in the next room! You already have an excellent Head Baker / Assistant Production Manager and we're in the process of recruiting an excellent Head decorator for you as well.

You'll be overseeing every aspect from making cake batters and frosting to trimming, crumb coating and decorating cakes! You'll also be responsible for quality checking and making sure the correct products reach the correct customers and look amazing.

In addition you'll also be:

• Managing all aspects of the kitchen, staff, suppliers, rotas, holiday, sickness and co-ordinating with our small customer service team on bespoke orders.
• Assist and drive development with your team to work together and deliver amazing product and customer satisfaction
• Foster an environment where each employee can grow professionally and personally whilst meeting the objectives of the business and having fun at work
• Conduct monthly stocktake
• Scheduling of staff hours and monthly rota to meet the requirements of the business whilst minimising unnecessary overtime
• Assist with and manage cleaning duties in line with company expectations and EHO standards.
• Box and package cakes, cupcakes and other bakery goods as directed by the company.
• A passion for people, work and the Flavourtown brand. Always reflecting the positive and managing the negative within the team
• Work well under pressure whilst maintaining a constant pace throughout the shift and managing the pace and speed of the operation. Identify weaknesses in the shift process and manage these with the team and if necessary, through HR processes.
• Ability to be on your feet for hours at a time and lift within the expectations of any bakery environment.
• You will ensure proper rotation of stock and ordering.
• Deliver training to new staff members and monitor their progress closely whilst addressing issues with top-up training / retraining as necessary for the needs of the business
• Ensure the baking and decorating standards expected by the company and always making sure that everything that leaves the production kitchen is of the Flavourtown brand standard.
• Be the example! Flavourtown culture is evolving and you will be the ambassador for removing negativity and managing accepted standards for the kitchenYou are:
• A natural leader who creates an environment in which employees aspire to great things in the way that they act, think and perform their jobs.
• Committed to exceptional service, willingly going above and beyond to make the company excel.
• A neat freak who happily enforces safety, cleaning, exceptional food handling, general cleanliness and maintenance of the kitchen.
• A problem solver who can quickly create solutions for issues that arise
• A leader that leads by example and inspires your team to constantly do their best
• Detail oriented and positive by nature with a natural smile that is always on

The salary for this role is 34 - 40k per annum (depending on experience) plus a bonus scheme based on real results: Quality, efficiency, managing costs and staffing budgets along with wastage, cleaning and food safety standards.

£500 signing on bonus after passing your probationary period

The position includes

29 DAYS ANNUAL HOLIDAY, 50% STAFF DISCOUNT, FREE CAKE FOR YOUR BIRTHDAY, TRAINING AND THE OPPORTUNITY FOR EXTERNAL COURSES, DEVELOPING YOUR BUSINESS MANAGEMENT SKILLS WITH OUR OPS MANAGER, CHANCE TO HELP MOVE THE BUSINESS ONTO THE NEXT LEVEL AND CARVE OUT THE ROLE YOU REALLY WANT.

Job Types: Full-time, Permanent

Salary: £34,000.00-£40,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• London, NW10 7PR: reliably commute or plan to relocate before starting work (required)

Experience:

• baker kitchen management: 2 years (required)
• professional cake decorating: 2 years (required)
• baking: 2 years (required)
• people management: 2 years (preferred)

Work Location: In person

Application deadline: 29/05/2023
Expected start date: 22/05/2023