Job description
About the Company
Escapade Group Limited operate the ultimate indoor and outdoor adventure parks. The Escapade Group currently operate 6 popular brands over five sites:
- Kidspace Croydon
- Kidspace Romford
- Hobbledown Adventure Farm Park & Zoo Epsom
- Hobbledown Heath Adventure Farm Park & Zoo Hounslow
- Gripped London! Hounslow
- Watermouth Castle - Devon
Location: Kidspace, Romford
You must be available to work weekends and school holiday.
£10.18 - £10.42 depending on experience
Position Summary – Scope of Job
Kidspace Romford is looking for fun, energetic, and enthusiastic team members to join its fantastic team.
We are looking to recruit part-time and full-time team members that are available both days at the weekend and weekdays.
Work Experience:
Customer Service experience desirable from leisure, hospitality, hotel, entertainment, or any other customer facing industries or sectors.
Kitchen experience is desirable with Allergy awareness and Level 2 Food Safety training.
The Job role includes:
1. Customer Service
- Deliver outstanding customer service and demonstrate positive and enthusiastic body language to all visitors.
2. Presentation & Standards/Cleanliness
- Ensure cleanliness standards are maintained to a high standard and take pride in the appearance of the site at all times.
- Handle cleaning materials and chemicals correctly and in line with COSHH training
3. Health & Safety
- Responsible for complying with the company policy regarding Health & Safety and Food Safety standards.
- Ensure job role is performed safely in line with the standard operating procedure and any specific safety controls.
- Ensure hygiene standards are adhered to in specific work area.
The job holder will perform any other reasonable tasks as requested by the General Manager or Director of the business.
Key Performance Indicators
- Cleaning Inspections & Audits
- Opening & Closing Checklist Audits
Languages - English
Citizenship - Eligible to Work in the UK
Experience of working with children
Friendly and passionate about customer service.
Hardworking and enjoys having pride in their work
Weekends and School Holidays
DBS checks carried out