KEY ACCOUNT MANAGER London, England
Job description
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.
SO, WHAT’S THE STORY?
Our B2B business is central to supporting Dr. Marten’s brand expansion as we continue to invest in wholesale, elevating our brand presence and consumer experience at all touch points. As a Key Account Manager, you’ll be responsible for delivering our B2B strategy through the end-to-end management of our most strategic partners within the EMEA wholesale business.
THE GIG
As our Key Account Manager, you will be responsible for:
- Providing best-in-class, 360-degree account management to strategic accounts.
- Prioritising analysis of the accounts’ sales data, managing and updating current reports to share with key stakeholders, and creating action plans where necessary.
- Supporting the Sales Manager on the 1 and 3 yearly Action/Strategic plans, aligning with both Pan EU and EMEA strategies.
- Drive the seasonal business planning process in partnership with all internal stakeholders.
- Delivering seasonal and annual sales targets in a responsible and managed way.
- Understanding the role of direct-to-consumer channels and how wholesale interconnects across the business.
- Setting the product assortment agenda across all categories.
- Working closely with internal stakeholders to ensure the provision of the very best operational and service levels.
- Collaborating with commercial teams within the region to ensure alignment and synergy across all markets that your strategic accounts are present.
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we’re looking for are:
- Proven strategic key account management experience within Footwear, Apparel, or other relevant sectors. Preferably in a Pan EU / Multimarket environment
- Highly proficient at sales analysis, report building and action plans
- First-rate strategic planning and presentation skills
- Highly influential and capable of working with internal and external partners at all levels
- Proven track record in developing, implementing, and adapting Strategic Account Plans
- Ability to navigate fast-moving matrix organisations and drive accountability for themselves and others
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr. Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
Are you ready to fill your boots? Apply now.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
