Junior Onsite Support Engineer Birmingham, England
Job description
12 Month Fixed Term Contract
Birmingham
Posted 1 week ago
Onsite Support Engineer – 12 month fixed term contract
Come and join the Littlefish team!
Work location: Client Site (Cube, Birmingham)
Salary: Up to £26000
Benefits: 25 days annual leave (plus Bank Holidays), purchase and sale of annual leave scheme, internal raining academy where you can increase your earning potential by up to £4500, company social events, referral bonus scheme of £1000 and much more!
Experience: Working knowledge of IT Onsite Support/Historic experience in a Service Desk environment.
Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.
Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow.
So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.
This is a great opportunity as a first step away from remote support and into an onsite environment.
The role and what you’ll be getting up to on a day to day basis:
Littlefish is looking for an Onsite Support Engineer to join our team. This role is to work on a client site at The Cube in Birmingham.
As the Onsite Engineer, you will provide effective onsite technical support to Littlefish contract customers, for desktop/laptop/printer/application issues and installations as well as basic network troubleshooting and administration. To communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA’s
Occasionally, there will be a requirement for ad hoc travel to other customers sites expensed by the company.
What are we looking for in the successful candidate?
- Working knowledge of IT onsite support working across a range of up to date technologies including desktop/laptop/printer hardware, Office 365, Exchange, Windows 10, Active Directory, Apple OSX and iOS, deployment technologies SCCM/WSUS/MDT.
Life at Littlefish:
Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.
I Have a Can-Do Attitude– I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
So, if you feel like you can make a tangible difference, apply today, and join us on this journey.
Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.
We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.
Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a ‘prefer not to say’).
Job Type: Contract
Salary: Up to £26,000.00 per year
