Junior Network Planner
Job description
First Bus are looking for Junior Network Planner in West Yorkshire
As our Junior Network Planner, you will support your colleagues in the Network Team to optimise supply and demand using data, and to be a key advocate for the use of technology for improving business performance.
Amongst other responsibilities, you will create customer focused, robust, and punctual bus timetables for the York and West Yorkshire bus network. You will then use your excellent geographical knowledge of the area to convert them into clear and efficient bus diagrams.
You will be joining a passionate, dedicated and agile team at a very exciting time, as we shape the future of the network with our new, state of the art electric bus fleet.
What will you be doing?
- Creating clear and efficient bus timetables.
- Converting bus timetables into workable, efficient bus diagrams.
- Ensuring routes are fully tracked within Optibus and all metadata is complete.
- Identifying, validating and implementing improvements to the network.
- Using data to develop punctuality improvement plans.
- Continuously reviewing and refining existing operations to enhance the customer experience.
- Ensuring all bus service registrations are submitted in line with Traffic Commissioner and local authority timescales.
What are we looking for?
- Excellent customer service focus
- Excellent communication skills
- Analytical capabilities: Ability to identify and evaluate improvement opportunities
- Good geographical knowledge of the local area
- An understanding of scheduling would be a benefit but is not a prerequisite
- Commercial awareness
What can we offer you?
- Free bus pass for you and your family on joining
- 25 days Annual Leave + Bank Holidays
- First Xclusives – Discounts on many high street brands, supermarket's, holiday's and cinema tickets, to name a few
- First My Rewards - Discounted train travel for you and your family after 6 months service – travel as far as London or Edinburgh for £6!
- Generous pension and shares scheme
- Employee Assistance Programme – 24hr, 365 days a year mental health support
Welcome to First Bus
At First Bus, we're proud to be part of so many journeys. We're part of first days at school, dream-job interviews, major sporting events and even life-changing events. Be it behind the wheel, or behind the scenes, we help people get to all of life's destinations.
And every day, we're working hard to make our services easier to use, more accessible, more reliable and more sustainable. We're not perfect, but we're clear about where we're going and how we'll get there. We want to be known for forward-thinking innovation, operational excellence and providing a best-in-class service. To deliver our ambition, we have a pretty neat plan laid out, and we'd love for you to join us for the next stage of your journey, and ours.
Apply now! We look forward to receiving you application.
Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.
