Back

Junior Network Engineer Borehamwood, England

Sky

Full Time Borehamwood, England 57052 - 69256 GBP ANNUAL Today

Job description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you’ll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We’re the team that designs, builds, supports, and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. You will be based in Sky Studios Elstree, Sky’s brand-new Film Studio campus working alongside our technical support team.

Provide technical support: Assist users with hardware and software issues, troubleshooting problems, and resolving technical difficulties promptly and efficiently.
Helpdesk support: Respond to IT support requests via phone, email, or in-person, and provide timely resolution or escalation of issues to senior IT staff when necessary.
Install and configure systems: Set up and deploy computer systems and peripherals for new employees or production teams.
Maintain IT infrastructure: Perform routine maintenance tasks, including system updates, patches, and backups to ensure the stability and security of the network and servers.
Network administration: Assist with network management tasks, such as user account management, network printer setup, and access control.
User training and documentation: Conduct training sessions for users on basic IT procedures and software applications. Create and maintain technical documentation and knowledge base articles.
Asset management: Track and manage IT assets, including hardware, software licenses, and inventory management.
Collaborate with IT team: Work closely with senior IT staff and other departments to resolve technical issues, provide IT solutions, and contribute to ongoing projects

What you'll bring

A formal qualification in information technology, computer science, or a related field would be an advantage.
Proficiency in Windows and Mac operating systems, computer hardware solve, software installation, and basic networking concepts.
Excellent verbal and written communication skills to effectively interact with end-users, understand their technical needs, and provide clear instructions and documentation.
Strong analytical and problem-solving skills to identify and resolve technical issues efficiently.
Ability to work collaboratively with other team members and departments to achieve common goals.
Good organisational and multitasking skills to handle multiple support requests and prioritise tasks effectively.
Willingness to work flexible hours, including weekends or evenings, as required in the fast-paced film industry.

Passion for film and entertainment: An interest in the film industry and an understanding of its unique technological requirements would be advantageous.

Group Communications & Infrastructure

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

Sky Q, for the TV you love all in one place!
The magic of Sky Glass at an exclusive rate
A generous pension package.
Private healthcare
Discounted mobile and broadband.
A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work.

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. However this role will be based on site in Elstree. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space.

Sky Studios Elstree

Our studio campus is a 15-minute walk from Borehamwood train station. Or you can hop on one of our free shuttle buses that run to and from the station. We also have onsite parking and electric vehicle charging on site.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Post Jobs Online Apply Job