Junior IT Technician Crewe, England
Job description
This is a newly created post and is an exciting opportunity as a Junior Technician within the IT Service Desk at Mid Cheshire Hospitals. We are looking for a flexible individual and someone who is passionate about IT, and providing excellent levels of service to Trust staff.
As a Junior IT Technician you will provide advanced 1st and basic 2nd line support to all users, investigating and diagnosing IT faults and problems.
You will be responsible for the triaging of tickets as they are logged within the IT Service Desk, regularly liaising with the IT Incident Co-Ordinator and management team to ensure tickets are processed in a timely manner.
This role will play a key part in the management of the equipment requests, ensuring they are ordered, deployed and managed effectively.
This is a great opportunity to work within a fast paced and exciting environment that is continually changing on a monthly basis offering constant challenges and personal development.
