Junior IT System Administrator Remote
Job description
Job Title: Junior IT System Administrator
Location
- UK-wide, home-based work
Contract
- Permanent, part-time, term-time working, but with some flexibility during the summer half term
Hours
- 15 hours per week, usual daily working pattern of 9 - 12pm, but some flexibility is essential
Salary
- £14 per hour, £8,190 per annum
Start date
- September 2023
Background
Chapter One is a small but growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in ten areas/regions of the UK and will support 3000 children in 2023-24.
Our unique Online Reading Volunteer programme pairs disadvantaged, struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
Job Summary
Chapter One is seeking a Junior System Administrator with excellent IT skills to support our Infrastructure Manager and IT Team to maintain hardware/software and resolve technical issues that arise during the operation of the Chapter One programme. The administrator will work remotely and will need to have access to a reliable internet connection. The ideal candidate will be calm, courteous and work well under pressure. We particularly welcome applicants who are curious, engaged and keen to learn. Whilst training will be provided, a strong understanding of IT principles and methodology should be able to be demonstrated. The candidate should also have a understanding of remote computer management tools.
This post is ideal for someone looking for flexible part-time work from a home base, in term-time, in a role that has important value to early literacy. Please note that appropriate IT equipment required to undertake this role will be provided by Chapter One.
Skills/Responsibilities:
- Oversee all elements of staff laptop deployment, maintenance and troubleshooting
- Undertake training to staff on best practice to follow with their basic IT hardware and software
- Undertake administration on a variety of systems under the guidance of the Infrastructure Manager
- Basic IT Troubleshooting for the school environment, including undertaking remote installations where needed
- Problem solve and track issues proactively, appropriately escalating when required
- Troubleshoot using remote management tools (e.g. Datto, TeamViewer & LogMeIn)
- Undertake any other tasks within scope of the IT Team environment when required
Role Requirements:
- Strong experience of working in a Windows Client environment, including Windows 10 operating systems
- Basic understanding of the console environment and log de-bugging
- Knowledge of Powershell
- Patient, with excellent communication skills
- Knowledge of remote support tools
- Troubleshooting and problem-solving skills
- Proven ability to work independently
- Self-starter, quick learner and reliable
- Ability to adapt and embrace in a changing environment
- All applicants will be asked to undertake an Enhanced DBS check
Desirable Requirements:
- Knowledge of the following systems:-
- Datto (RMM)- TeamViewer- DeepFreeze- Batch Scripting- RDP- Network Management- Google Services/Suite (Drive, Docs, Sheets)
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Job Type: Part-time
Part-time hours: 15 per week
Salary: £8,190.00 per year
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
- Work from home
Schedule:
- Day shift
Application question(s):
- Please explain briefly why you are interested in this role and the work of Chapter One
Education:
- A-Level or equivalent (required)
Work Location: Remote
Expected start date: 11/09/2023
