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Junior IT Support Technician Basingstoke, England

Blatchford Group

Full Time Basingstoke, England 27038 - 37291 GBP ANNUAL Today

Job description

Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.

Through science, technology, and maintaining a clear focus on people, we make mobility possible.

We have an exciting opportunity for a Junior IT Support Technician to join our recently created, growing IT Service Desk function.

The role

As Junior IT Support Technician you will provide first line IT Support to all onsite and remote users.

Key duties:

Serving as the first point of contact for IT support within the organisation
Working alongside the IT Manager to provide 1st class IT service & support
Working closing with the IT teams within the UK, Europe, and the US
Installing, configuring, and maintaining software and hardware components of computer and network systems
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Supporting people whenever they encounter challenges with computers and network devices
Maintaining and updating technical documentation regularly
Testing new hardware and software before installation
Providing application support for all Blatchford core line of business applications, these are ERP (CSI), patient care system (RMS), Salesforce, website, & PLM
Supporting and troubleshooting classroom and event AV equipment, including projectors

What are we looking for?

Key skills

Degree in IT related subject or equivalent experience
CompTIA A+ qualification (Desirable)
Some previous IT Support experience or understanding

What can we offer you?

Benefits

Highly competitive salary
25 days holiday (rising with service)
Scope for growth and development
Pension
On demand pay
Discounted shopping and leisure activities
Health cash plan
Cycle to work scheme

This is a fantastic opportunity to contribute to the implementation and shaping of a brand new, IT Support desk function. The chance to work within a unique environment and contribute to the success of our award-winning organisation.

If you feel like you meet the above criteria for this exciting Junior IT Support Technician opportunity, then please apply now!

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