Junior IT Support Technician

Junior IT Support Technician Basingstoke, England

Blatchford Group
Full Time Basingstoke, England 27038 - 37291 GBP ANNUAL Today
Job description

Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.
Through science, technology, and maintaining a clear focus on people, we make mobility possible.
We have an exciting opportunity for a Junior IT Support Technician to join our recently created, growing IT Service Desk function.
The role
As Junior IT Support Technician you will provide first line IT Support to all onsite and remote users.
Key duties:
  • Serving as the first point of contact for IT support within the organisation
  • Working alongside the IT Manager to provide 1st class IT service & support
  • Working closing with the IT teams within the UK, Europe, and the US
  • Installing, configuring, and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before installation
  • Providing application support for all Blatchford core line of business applications, these are ERP (CSI), patient care system (RMS), Salesforce, website, & PLM
  • Supporting and troubleshooting classroom and event AV equipment, including projectors
What are we looking for?
Key skills
  • Degree in IT related subject or equivalent experience
  • CompTIA A+ qualification (Desirable)
  • Some previous IT Support experience or understanding
What can we offer you?
Benefits
  • Highly competitive salary
  • 25 days holiday (rising with service)
  • Scope for growth and development
  • Pension
  • On demand pay
  • Discounted shopping and leisure activities
  • Health cash plan
  • Cycle to work scheme
This is a fantastic opportunity to contribute to the implementation and shaping of a brand new, IT Support desk function. The chance to work within a unique environment and contribute to the success of our award-winning organisation.
If you feel like you meet the above criteria for this exciting Junior IT Support Technician opportunity, then please apply now!

Junior IT Support Technician
Blatchford Group

www.blatchford.co.uk
Basingstoke, United Kingdom
Paul Roberts
$25 to $50 million (USD)
501 to 1000 Employees
Self-employed
Health Care Products Manufacturing
1890
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