Job description
The Data Analyst will ensure the integrity of the reported data and all product deliverables.
The Reseller Metrics Data Analyst will lead the production processes, including comprehensive quality control procedures, create new deliverables and implement changes or improvements when necessary.
You will join a team responsible for many projects but will work mostly independently and focus your attention on the Reseller Metrics (RM) production.
Manage monthly production and delivery (QlikView, N-printed Excel and QlikSense reports)
Complete thorough QC before reports are delivered to partners/clients
Follow-up on any RM related enquiries
Help with ad-hoc RM report requests such as creating new demo reports, creating historical reports, data extraction
Communicate with the Portal team and Qlik team for any RM related issues such as RM portal folder, Qlik Tool, Nprinting Tool etc
Report any recurring issues to the Development team and MIT team leader
Support UAT testing in conjunction with the product manager and the Development team
Involvement in a broad range of tangential projects which may be integrated with or benefit the RM service.
Support RM product manager
Create relevant documentation and methodologies and update existing ones as and when required.
Provide production training when necessary
Manage related Prototype to Production (P2P) evaluations
General Support (Customer Assurance data support)
Day-to-day data extraction for internal analysis
Sporadic data issue investigation
MIT production support
Update other MIT production documents on a regular basis
Additional side projects may be managed in parallel
Good command of English, both spoken and written
Educated to college or degree level with a technical bias
Excellent Excel skills (complex formulas, vlookup, pivot table, macros…)
Basic Qlik Sense skills
Basic Project Management skills
Effective communicator able to communicate at all levels of the organisation
Good interpersonal and teamwork skills
Works well under pressure
Creative mind, able to think outside the box and good problem-solving skills
Ability to analyse & interpret data
Able to work independently and drive projects forward with little supervision