Junior Content Designer Manchester, England
Job description
Junior Content Designer
Up to £30,500 plus great benefits (Work level 6B)
Manchester city centre
We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy
We’re looking for a junior content designer to join our Customer Products team at Co-op and help shape our wide range of digital products and services. You’ll be working with other designers and engineers in a multi-disciplinary environment as well being part of our design and content community. Within our product teams we prioritise working in the open and creating experiences that work for our customers and for Co-op. You can read more about the vital role content plays in our work on our blog.
What you’ll do
- identify and evidence user needs, and show how you’ll meet them
- create user-focused content to be used across different channels
- turn business language into accessible content that our customers, colleagues and members understand
- collaborate with people across Co-op, championing the principles of good content design
- monitor how content is performing, using user behaviour and feedback to improve it
- take part in research sessions, including online and in-person
- take part in our community of practice to share design knowledge across the wider digital team
This role would suit people who have
- the ability to create content that’s accessible and usable for web and mobile products
- an understanding of the importance of making content decisions based on user behaviour, data, and research
- some experience of using metrics to measure the success of content against customer and business goals
- the ability to build positive relationships with partners in the business
- the ability to work across multidisciplinary teams and with specialists from different areas
- an understanding of content publishing systems
- examples of previous content work - you’ll be asked to demonstrate and talk through these examples at interview stage
Why Co-op?
Here you will do work that matters. We are a commercial organisation with a purpose beyond profit, and you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes
- competitive salary
- coaching, training, and support to help you develop
- pension with up to 10% employer contributions
- annual incentive scheme
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- 28 days holiday (rising to 32 in line with service)
- YuLife - an app that rewards you for exercising with discounts and vouchers for many of the UK’s biggest brands
- discounts on Co-op products and services
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
Please be aware that we may close applications for this role early
