Junior Business Analyst London, England
Job description
Summary
Grade:2A
Reporting Line: Change Resource Manager
Contract Type: Permanent
Location: London or Chesterfield
What to expect
The role of the business analyst is to review, analyse and evaluate Post Office business areas, user needs, business models, workflows and technological systems.
The aim of the role is to assess processes, articulate requirements, produce documentation and provide powerful insights to enable relevant stakeholders to make the right decisions.
Working closely with the project manager, project sponsor or product owner, the Business Analyst ensures that project deliverables are clearly defined and understood. This allows for the necessary analysis of requirements, scope and objectives in order to ensure the successful delivery of outcomes in alignment with overall business strategy.
An enterprise wide, holistic view is essential, aiming to increase the adoption of best practice and the standardization of processes in order to reduce cost and unwarranted complexity.
What we can do for you
Our people are the driving force behind our business, we are proud of the energy, commitment and customer focus we have in common. In addition to the competitive salary we offer, in return for your hard work, you will also receive:
- 25 days annual leave that increases with tenure
- Up to 10% on target bonus opportunity
- Access to Benenden Healthcare
- Generous pension contribution
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
At Post Office our commitment to embracing diversity extends beyond just words, we actively foster an inclusive workplace culture that values the unique perspectives and contributions from all colleagues. We believe that Equity, Diversity, and Inclusion is not only important but essential to our success and growth; our priority is building a business that represents the communities we serve across the nation. We are an equal opportunity employer, and we embrace our employees’ differences; Post Office wants people from all walks of life working here and we welcome your application. That’s how we build Everybody’s Business.
What you’ll need to succeed
- Analytical skills with ability to use a wide range of techniques
- Exhibit adaptability and resilience in handling frequent changes in iterations
- Ability to move from detail to a broader view
- Strong interpersonal skills
- Written and verbal communication skills
- Ability to work independently and collaboratively within a team to drive value facilitating and negotiating when necessary, to achieve consensus on decisions
- Ability to solve problems and think critically when managing complex business issues
- Ability to challenge the business on assumptions and requirements
- Capable of making decisions under pressure and think creatively
- Ability to plan activities and understand budgetary impacts on workload
- Adept at dealing with ambiguity
- A business delivery focused outlook and strong all-round business acumen
- Expertise in conceptual modelling
- Ability to document requirements formally or informally depending on the need of the project
- Familiarity with requirements techniques such as, user stories, use cases, and informal modelling.
- Basic understanding of Agile Frameworks (Scrum, Kanban XP etc.)
About us
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
